1
Not again!
Posted by KaibaSama,
26 June 2014
·
728 views
macbook pro broken again keyboard hardware issues
Yes, my computers broken...again...
This time it's the keyboard. Enter doesn't work , the space bar acts like the backslash key, and delete acts like the key to turn the sound off. So it's probably keyboard and hardware now, if keys are acting like different keys. I did take the tops off to clean them, and now two of the tops won't go back on. I once again have to take it to apple. Sadly, I have a college visit tomorrow, and won't be able to get it in until Sunday. And again, my laptops out of waranty so we'll have to call service net to set up another claim along with the trackpad one.
Also, now the graphics are slow. I minimize anything and it takes about a minute for it to go into the doc, same with switching desktop screens. (Using mission control, I can have two desktop screens up at the same time with different things in them. Helps keep everything organized.)
Honestly, would it be wrong of me to ask apple to give me a new laptop even though it's out of waranty? I mean, look at all the repairs and issues:
HD X2
HD Cable X2
Disk Drive (which they broke while doing another repair)
Graphics Card
Logic Board (I think. It was with the 1st HD repair)
Trackpad
And now the Keyboard and some possible hardware issues.
It's only 1 year and 3 months old. I had to type this on my iPad.
This time it's the keyboard. Enter doesn't work , the space bar acts like the backslash key, and delete acts like the key to turn the sound off. So it's probably keyboard and hardware now, if keys are acting like different keys. I did take the tops off to clean them, and now two of the tops won't go back on. I once again have to take it to apple. Sadly, I have a college visit tomorrow, and won't be able to get it in until Sunday. And again, my laptops out of waranty so we'll have to call service net to set up another claim along with the trackpad one.
Also, now the graphics are slow. I minimize anything and it takes about a minute for it to go into the doc, same with switching desktop screens. (Using mission control, I can have two desktop screens up at the same time with different things in them. Helps keep everything organized.)
Honestly, would it be wrong of me to ask apple to give me a new laptop even though it's out of waranty? I mean, look at all the repairs and issues:
HD X2
HD Cable X2
Disk Drive (which they broke while doing another repair)
Graphics Card
Logic Board (I think. It was with the 1st HD repair)
Trackpad
And now the Keyboard and some possible hardware issues.
It's only 1 year and 3 months old. I had to type this on my iPad.
I'd be asking for a replacement or a refund myself because over here we have particular consumer rights which mean that we get up to 6 years to claim for faulty goods but I'm not sure what rights you have over there. It doesn't hurt to ask though and point out how many problems you've had with it, perhaps speak with a manager if the regular people aren't helpful.