he has put like 3 different OS's on there, and god knows what else
i did the recovery disks 2x last night in hopes that it would wipe his comp clean and restore it to facory settings but to no avail
when turning on comp i get this message on a purple screen (ill try to be as accurate as possible...
GNU GRUB version 1.99~rc1-13ubuntu3
then theres a box with these options to highlight...
Ubuntu, with Linux 2.6.38-8-generic
Ubuntu, with Linux 2.6.38-8-generic (recovery mode)
Previous Linux Versions
Memory Test (memtest86+)
Memory Test (memtest+, serial console 115200)
Windows 7 (loader) (on /dev/sal)
Upon clicking the windows 7 option, this purple screen shows up...
error: no such device
error: no suck disk
then it brings me right back to the first screen
He has a Gateway NV53
AMD Athalon II x2
500 GB HDD
4 GB Memory
I sorry if i sound dumb, but if i used the recovery discs, why is the screen showing up showing what OS's are still installed when its supposed to wipe it clean? any help getting rid of this crap on here is appreciared ty!