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Account Recovery Ticket Guide


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38 replies to this topic

#26 nymh

nymh
  • Trader Score:17

Posted 27 September 2011 - 12:03 PM

Great guide +rep!
I really need to make a word doc. I started one, just never finished it.
^ ^

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    #27 Balloon

    Balloon
    • Trader Score:9

    Posted 24 October 2011 - 07:39 PM

    Neat guide! I'll test this out sometime this week.

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    #28 Musician

    Musician
    • Trader Score:1

    Posted 24 October 2011 - 08:54 PM

    +rep
    Thank you for the awesome guide! I'm going to start collecting that information, just in case...

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    Thank you so much, California! <3


    #29 fallendevilz

    fallendevilz

    Posted 01 November 2011 - 04:33 AM

    Well, I wish I'd seen this a month or so ago, before my main was Iced for SS'ering.. I just pleaded my heart out to them on the ticket, and will wait lol.
    Great guide though, will use this for my new account.
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    #30 Stitches

    Stitches
    • Trader Score:12

    Posted 02 December 2011 - 04:39 PM

    Thank you for this guide! I read it and then screenshotted most of my account info literally less than a week before my main was iced. I cannot tell you how much that came in handy - I was able to make a detailed list of exactly what NC items I'd purchased and when, everything in my closet, and info from my user look up. There was some stuff I was still missing like stocks and detailed gallery and SDB lists but not kidding I spent over three hours putting a ticket together (then had to do it all over again when the fucking support system glitched, gg tnt). I was careful in the explanation to be extremely professional and give reasons for why my account may have been iced by mistake (I legitimately don't know what it was exactly because the reason was really vague), so we'll see what happens...

    tl;dr SCREENSHOT YOUR SHIT, just like the guide says. Saves so much trouble.

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    #31 March

    March

    Posted 03 January 2012 - 10:24 AM

    Let me just thank you so much for this guide, I kept a record of all this stuff and I'm sending in a ticket now, hope I get my main back!!

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    #32 Yung

    Yung
    • Trader Score:31

    Posted 24 January 2012 - 03:02 AM

    Bumping to bring this thread up to current guides. This is extremely useful especially considering all of the issues with so many accounts being iced recently.

    #33 Strategist

    Strategist
    • Trader Score:112

    Posted 24 January 2012 - 03:18 AM

    This should be stickied IMO

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    #34 Russell

    Russell
    • Trader Score:13.56

    Posted 24 January 2012 - 11:54 AM

    View PostStrategist, on 24 January 2012 - 03:18 AM, said:

    This should be stickied IMO

    I thought it was - seemed strange not to, considering how useful it is.

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    My Buying (Shells) Thread.

    My Selling (Advanced) Thread.

    Neocodex for Noobs - A Simple Pictoral Explanation


    #35 cibomatto

    cibomatto
    • Trader Score:13

    Posted 26 January 2012 - 02:07 PM

    What do you guys tell them to get your account back ?

    The details part I can do, but I don't know what to say in mine /:

    (I bought NC, and one of a seller offsite sold me some coming from an active account)

    #36 namida

    namida
    • Trader Score:1

    Posted 06 February 2012 - 03:16 PM

    View Postqweable, on 24 May 2011 - 07:35 AM, said:

    This is a great guide! Ive never been frozen but this guide will be very useful if it ever happens.

    I'm curios what I shouldn't do so I don't get frozen.

    1. I know you can only have 5 accounts...so i don't have extras. I made some a few years ago but my old yahoo account got hacked and i lost the password list for those old accounts ...i hope they don't come back to haunt me.
    2. I don't talk dirty, I don't offer candy to little kids and invite them to my house...not even virtual ones...cuz i got a warning i will be frozen if I do that...i had just furnished my old neohome some years back and i invited one of the neofriends to see my virtual furniture. ...it seems it was a bad idea. I probably got reported by a concerned mother.
    3. i don't scam...i got scammed once it wasn't nice (fool me once shame on you)
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    I do art commissions for np or easy to sell items ^_^
    http://www.neocodex....-for-neopoints/
    This is how my red xweetok used to look before i changed her into a hissi , I felt a bit nostalgic so I photoshoped a picture of a pink xweetok wearing the lotus set ^_^

    #37 GarenaMaster

    GarenaMaster
    • Trader Score:3

    Posted 09 February 2012 - 03:05 AM

    didnt work... its not working guys

    #38 cronus

    cronus
    • Trader Score:1

    Posted 09 February 2012 - 04:12 AM

    View PostGarenaMaster, on 09 February 2012 - 03:05 AM, said:

    didnt work... its not working guys

    This a guide on how to improve your chances of getting your account back...

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    #39 Strategist

    Strategist
    • Trader Score:112

    Posted 09 February 2012 - 04:22 AM

    View Postcronus, on 09 February 2012 - 04:12 AM, said:

    This a guide on how to improve your chances of getting your account back...

    Which he obviously didnt read through before posting.

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