44 replies to this topic

[soul__stealer]

Due to a number of issues with the site yet to still be repaired from our downtime, the forum validations are currently not being sent out.

Now, we aren't going to disable the validation system as that will lead to (more) spammers getting through. If you are registered and stuck waiting for a validation email, please email:
[email protected]

Subject: Forum Validation
Message: username: <the name you have registered>

Make sure you email me from the email address associated with the account or the validation will be ignored.

I'll be checking my emails every night and will validate everyone in batches, so there will be a delay in your validation however it will get done.

Regards,
Sou| Stea|er
Neocodex Administration

[JustinHoodMusic]

Thanks mate! Glad to see you guys are always working to fix things here. Hope other people appreciate the help as well. I don't even know if I could play neopets without Codex.

[The Awesome Max]

Guys seem to be getting more and more on top of things as they arise.

[Soulrez]

Thank you for notifying us!

Although I haven't been here for long, I still appreciate the hard work the programming and administration team has put in!

[Nymh]

Think we could get the permissions for the announcements forum changed so that unvalidated members can read it? We are directing them to this thread and it looks like they don't have permissions to see it so it doesn't really help

[Inkheart]

Could an admin shed light on why this isn't a trivial fix? IPB is PHP, PHP has a mail() function...

[Waser Lave]

Could an admin shed light on why this isn't a trivial fix? IPB is PHP, PHP has a mail() function...

It's being throttled on the server-side by Amazon, it's not a PHP issue.

[Inkheart]

It's being throttled on the server-side by Amazon, it's not a PHP issue.

That makes a little more sense. Why not set up a simple POP3-enabled bot to do the validation automatically in the meantime?

[Waser Lave]

That makes a little more sense. Why not set up a simple POP3-enabled bot to do the validation automatically in the meantime?

You're asking the wrong person.

[Inkheart]

I just validated approx 14-15 accounts so for those that had emailed me awaiting validation, you should be good to go now.

"approx 14-15", haha. Why're you manually validating? : /

[Inkheart]

Cos I have nothing else to do in life at the moment... except for some assignments which I need a break from

Fair enough. Still funner to do it programmatically. : )

[Waser Lave]

Cos I have nothing else to do in life at the moment... except for some assignments which I need a break from

And because we don't currently have any alternative until SL and Hydro sort out the email stuff.

[Inkheart]

And because we don't currently have any alternative until SL and Hydro sort out the email stuff.

I... suggested an alternative?

[Inkheart]

Seeing as Hydrogen still 'owns' the site and it's still being worked on, who do you think actually has access to the server Most of it's done by Hydro and Shadow.

Yes, they are 'retired admins' but they stepped down so they could do the sorts of things they like doing, which is the backend stuff, a bit of programming etc.

There has been a miscommunication, it seems. You have access to your own inbox so you can check it for people emailing you about validation, and you have access to the admin panel so you can verify that an email about vertification is indeed from somebody waiting for validation. It is very simple to put those two together to automate the process. I don't think something so simple could have slipped by you, so... what am I missing?

[Waser Lave]

There has been a miscommunication, it seems. You have access to your own inbox so you can check it for people emailing you about validation, and you have access to the admin panel so you can verify that an email about vertification is indeed from somebody waiting for validation. It is very simple to put those two together to automate the process. I don't think something so simple could have slipped by you, so... what am I missing?

The forum admin panel is completely different to the server admin panel as is the email system (the email system isn't technically attached to the forum at all).

[Inkheart]

The forum admin panel is completely different to the server admin panel.

If he's validating by hand, then he can validate programmatically...

[Steve]

So I've tried both links to activate my account, both of them send me to neocodex main page. I can't make a topic, nor can I post in 98% of the site.



Edit: My apologies I didn't read the full message at the top.

Edited by St3v3, 17 March 2012 - 03:49 PM.

[Strategist]

Due to a number of issues with the site yet to still be repaired from our downtime, the forum validations are currently not being sent out.

Now, we aren't going to disable the validation system as that will lead to (more) spammers getting through. If you are registered and stuck waiting for a validation email, please email:
[email protected]

Subject: Forum Validation
Message: username: <the name you have registered>

Make sure you email me from the email address associated with the account or the validation will be ignored.

I'll be checking my emails every night and will validate everyone in batches, so there will be a delay in your validation however it will get done.

Regards,
Sou| Stea|er
Neocodex Administration

So I've tried both links to activate my account, both of them send me to neocodex main page. I can't make a topic, nor can I post in 98% of the site.

Did you mail the above email with your details?

[Steve]

Did you mail the above email with your details?

Yeah, I edited my last post saying I didn't read the full message.
Been waiting awhile now, admins been on a few times. STILL not validated.

[Waser Lave]

Yeah, I edited my last post saying I didn't read the full message.
Been waiting awhile now, admins been on a few times. STILL not validated.

You could always try sending it again, make sure that you're sending it from the email address you registered your Neocodex account on.

[Steve]

Just because my account appears logged in, doesn't mean it is logged in. Generally I have my browser sitting on codex and every now and then may hit the refresh button as I walk past.

Your account has been validated, and I did it within 24 hours of you sending me the email.

I feel like a douche now. My apologies. I guess you must be the only admin doing validation.
Thank you nonetheless.

[Gibby2]

Looking forward to the validation and to purchase premium! (maybe enter the contest)
I hope your life is going well and understand that you may be busy. Awaiting validation at [email protected]

Edited by Gibby2, 19 March 2012 - 04:34 PM.

[rbdash]

I haven't been on in a while but decided to come back today, and even bought a month subscription of advance ( ). But I'm getting an error message saying "we were unable to properly retrieve the information from the server. please contact the staff." Does this just mean I need to be validated?

[rbdash]

Thanks a bunch! Sorry for the silly question. Will try again.

[marcos123]

Been trying to get my account valid i haven't received it and i sent a email towards soul stealer