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I can't buy advanced to someone else!


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#1 Lilitu2

Lilitu2
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Posted 18 August 2015 - 04:05 PM

I'm trying to buy advanced to someone but I'm facing this error:

 

You have already purchased that item and it cannot be purchased again. Click here to view or renew your existing purchase.

 

How can I solve it? Also, it says my subscription Expires: 29 May 2015 - 05:26 PM.

 

If I renew my membership, will it be renewed to today, right?



#2 Keil

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Posted 18 August 2015 - 04:17 PM

If you're buying advanced for someone, you go to the buy gift voucher page, give them the exact amount to buy the subscription, and either email or PM them the code after completing the purchase.

 

Then the receiver go to the redeem voucher, get the Codex credits, and then buy advanced themselves.



#3 Lilitu2

Lilitu2
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Posted 18 August 2015 - 04:20 PM

Oh, thanks. What about renewing my membership?



#4 Keil

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Posted 18 August 2015 - 04:22 PM

Email support@neocodex.us for the best response.


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