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I need AJ help....

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#1 squishface

  • 22 posts

Posted 10 May 2016 - 01:27 PM

i got this email after asking AJ for items. Customer Service, May 9, 8:17 PM:

Hello Valued Animal Jam Parent,

Thanks for contacting Animal Jam Headquarters.

We understand you would really like a items gifted to your child's account. Unfortunately, we're not able to fulfill this request. Keep on the lookout though as Jamaa is constantly changing.


Carrie C.
Animal Jam HQ

The heartstone has been returned and falcons have come to Jamaa! Become a falcon today and soar through the skies of Jamaa!                                                                                                                                                                                                                                                                                                                                                                                                  What should I do?


#2 Swar

  • com muito orgulho, com muito amor <3

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Posted 10 May 2016 - 06:05 PM

What is even this? Can we have context, please?


#3 hotcoldyay

  • 42 posts

Posted 25 May 2016 - 11:50 AM

What is even this? Can we have context, please?





Well, if it helps, it's an interactive animal gaming site (very Webkinz like in format). I still don't understand the context of the situation, either, though :/ Perhaps they can't move something from one account to another?

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