Due to the ongoing issues we were having with the forum and the program manager, we have credited all active Advanced Members with 5 days of Advanced Membership to make up for the time lost during repairs. We appreciate your patience and support!
Thanks,
The Neocodex Staff
Calling all Advanced Members!
Started by
Guest_Kate_*
, Apr 28 2017 10:03 AM
16 replies to this topic
#1 Guest_Kate_*
Guest_Kate_*
Posted 28 April 2017 - 10:03 AM
#2
masxed
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Posted 28 April 2017 - 10:46 AM
Ah so it isn't just me being effected by the issues. 
How can you credit an advanced member with advanced membership? Don't we have advanced membership to begin with?
#3
Rogue
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Posted 28 April 2017 - 11:04 AM
Ah so it isn't just me being effected by the issues.
How can you credit an advanced member with advanced membership? Don't we have advanced membership to begin with?
I guess she means the ones who bought advanced membership. Not the advanced+.
#4
Strategist
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Sadmin
Posted 28 April 2017 - 03:57 PM
I guess she means the ones who bought advanced membership. Not the advanced+.
Precisely.
#5
Romy
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Neocodex Elite Four Member
Posted 28 April 2017 - 05:21 PM
Precisely.
What if I want a Advanced+ extension?
#6
NapisaurusRex
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🍴Aioli-American🍴
Posted 28 April 2017 - 05:39 PM
What if I want a Advanced+ extension?
You are sol. I can hook you up with a destention though.
#8 Guest_Kate_*
Guest_Kate_*
Posted 29 April 2017 - 07:04 AM
I too want my advanced membership extended for 5 days!
Scram!!
#11
Romy
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Neocodex Elite Four Member
Posted 29 April 2017 - 04:02 PM
You are sol. I can hook you up with a destention though.
Yes...?
#12
Jb24
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Posted 01 May 2017 - 10:05 AM
I've been advanced for the past 3 years and now the program is saying that I don't have advanced after working a couple days ago? I tried to uninstall and then reinstall the program. Will this automatically fix itself or do I have to do something. 
#13
NapisaurusRex
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🍴Aioli-American🍴
Posted 01 May 2017 - 10:55 AM
I've been advanced for the past 3 years and now the program is saying that I don't have advanced after working a couple days ago? I tried to uninstall and then reinstall the program. Will this automatically fix itself or do I have to do something.
Were you paying for advanced prior to now?
#14
Jb24
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Posted 01 May 2017 - 11:27 AM
Yes, It's been set to auto charge the same card every month. Just looked at my purchases and it says that I have a pending membership from august 2016. I got a new laptop in January downloaded the program manager and have been running the ABer as an advanced member since. Does this mean that I just slipped through the cracks? I don't mind renewing the membership, but I don't want to be double charged.
#15
NapisaurusRex
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- 9425 posts
🍴Aioli-American🍴
Posted 01 May 2017 - 12:38 PM
Yes, It's been set to auto charge the same card every month. Just looked at my purchases and it says that I have a pending membership from august 2016. I got a new laptop in January downloaded the program manager and have been running the ABer as an advanced member since. Does this mean that I just slipped through the cracks? I don't mind renewing the membership, but I don't want to be double charged.
Yes, you slipped through a crack. You won't be double charged. Thanks!
#17 Guest_Kate_*
Guest_Kate_*
Posted 20 December 2017 - 12:45 PM
?
Yes, hello, do you need assistance? 
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