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How to contact Neocodex Admin?


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#1 smooks

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Posted 30 November 2017 - 10:56 PM

Just trying to repurchase advanced membership & I get,

"You have already purchased this item and it cannot be purchased again. A renewal invoice for your existing purchase was generated which has since expired. Please contact an administrator for assistance."

 

 

 

Haven't had advanced for 3+ years,

I get Windows asking me to sign in when I try to contact admin directly, dont wanna do that.



#2 Adam

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Posted 30 November 2017 - 11:15 PM

I'd tag Waser Lave, but I can never figure it out, so I'll tag @KyloRen who seems to know how to do it.

Waser Lave will help you out, or @Hydrogen if he's around.

 

@Pyro699 @Emily



#3 Bones

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Posted 01 December 2017 - 12:47 AM

Laser is MIA at the moment but the rest should be able to help



#4 Kate

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Posted 01 December 2017 - 04:20 AM

@Hydrogen @Pyro699 @Emily

-- 

Also it would definitely help if you made a support request! :) That goes directly to staff e-mails.



#5 KyloRen

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Posted 01 December 2017 - 06:23 AM

@Adam
I have no idea how to do that

Oh wait..you were talking about tagging Waser..thought you were talking about fixing the issue
@Waser Lave



#6 Hikimaru

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Posted 01 December 2017 - 11:38 AM

@Adam to tag Waser Lave, you can use this:
 

@ [mem ber= "WaserLave"]

 

Without the spaces, as here:

@Waser Lave

 

And it works without the @ too: Waser Lave.

 

*flies away*



#7 Pyro699

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Posted 01 December 2017 - 03:24 PM

Looking into it.

Just trying to repurchase advanced membership & I get,
"You have already purchased this item and it cannot be purchased again. A renewal invoice for your existing purchase was generated which has since expired. Please contact an administrator for assistance."[/size]
 
 
 
Haven't had advanced for 3+ years,
I get Windows asking me to sign in when I try to contact admin directly, dont wanna do that.


Should be good now :)


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