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Neo Tracker not working?


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#1 Robindoo

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Posted 15 April 2018 - 12:26 AM

Is the tracking of items bought from Abrosia working?



#2 Strategist

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Posted 15 April 2018 - 01:09 AM

I just checked my Buy Logs in my Neotracker and it seems that it stopped recording buys for me too. @Pyro699 @ShadowLink64? Any insight please? Maybe something on the back end has stopped working :/



#3 Pyro699

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Posted 15 April 2018 - 10:43 AM

Yeah, something stopped working March 1st - let me take a look...

Update:
Somehow there was a user with a timezone set to an empty string ¯\_(ツ)_/¯
I have manually re-run the cronjobs and everything should be running properly now. Please let me know if you ever notice the "last updated" date, be more than 3 days off.

#4 Strategist

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Posted 16 April 2018 - 03:01 AM

Cheers @Pyro699 :) Much [email protected]Robindoo, did this fix your issue?



#5 Robindoo

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Posted 16 April 2018 - 05:35 AM

@Strategist @Pyro699 will run the Abrosia now  and see how it goes. Much appreciate it for fixing the issue :D 


Got RS banned today. Lols. Wont be able to test it.



#6 Robindoo

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Posted 21 April 2018 - 05:14 AM

Update: It solved the issue. Thanks for the help :D



#7 Pyro699

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Posted 21 April 2018 - 10:14 AM

Thanks for the update.

#8 Jibrille

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Posted 11 July 2018 - 08:12 AM

I have the same problem. Stopped playing 2 years ago and came back last week, but there are no updates on neo tracker, my bank balance also remains the same



#9 huffpuff

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Posted 17 November 2018 - 06:01 PM

My neo tracker still hasn't been tracking, last track date was April 9th.



#10 Strategist

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Posted 17 November 2018 - 07:52 PM

@Pyro699 might need to do another quick fix mate.



#11 Pyro699

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Posted 17 November 2018 - 09:32 PM

Thanks for tagging me @Strategist - I will take a look now.


I just ran them all manually, found the only one that was not tracking was the bank updates. Buy / Sales logs should still have not worked... however i ran everything manually... Please let me know if something is still not working :D




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