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Bought Advanced Membership TWICE, Abrosia won't give me Advanced features.

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9 replies to this topic

#1 inuteeth

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Posted 09 January 2021 - 06:22 PM

Accidentally bought it twice but I don't really mind, I just have 2 months now haha. But I've uninstalled and did a clean install, made sure my history on my Chrome was cleared. Still nothing, can't choose advanced options.



#2 Nano

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Posted 09 January 2021 - 06:30 PM

Doesn't look like you've been updated to the correct rank. :(



#3 inuteeth

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Posted 09 January 2021 - 06:35 PM

Doesn't look like you've been updated to the correct rank. :(

 

Yikes... I definitely paid.

 

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#4 Nano

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Posted 09 January 2021 - 06:50 PM

@Pyro699 should be able to help with this when he's free.


Edited by Nano, 09 January 2021 - 06:51 PM.


#5 inuteeth

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Posted 09 January 2021 - 06:53 PM

@Pyro699 should be able to help with this when he's free.

 

Thanks so much, I appreciate the help. I'm not pressed at the moment, I'm just drawing while I wait.



#6 Adam

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Posted 10 January 2021 - 12:55 AM

I've manually updated your rank.



#7 fragilehopes

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Posted 09 September 2021 - 03:45 AM

Same problem. I've renewed my membership to advanced twice yesterday, but I'm still a regular member and can't use the advanced settings on Abrosia. I've had the advanced membership before without any problems.. 

 

 

Attached Files


Edited by fragilehopes, 09 September 2021 - 03:48 AM.


#8 Adam

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Posted 09 September 2021 - 10:41 AM

Same problem. I've renewed my membership to advanced twice yesterday, but I'm still a regular member and can't use the advanced settings on Abrosia. I've had the advanced membership before without any problems.. 

Fixed :]



#9 kn0030

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Posted 07 December 2021 - 03:43 AM

I'm also experiencing difficulties. I took a break for a year and cannot find the pay button for my invoice. I could not buy membership from the shop, as I have a pending(expired) invoice, however I could get $4.99 of store credit.. which I sitll can't buy the membership with xD

 

Thank you (:



#10 KaibaSama

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Posted 07 December 2021 - 01:41 PM

I'm also experiencing difficulties. I took a break for a year and cannot find the pay button for my invoice. I could not buy membership from the shop, as I have a pending(expired) invoice, however I could get $4.99 of store credit.. which I sitll can't buy the membership with xD

 

Thank you (:

Fixed, try your advanced purchase again. 





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