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Can't log in to neopets


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#1 moosejuice

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Posted 04 April 2010 - 06:19 PM

Every time I log in to neopets, it just refers me back to the login page. I don't know what is causing it. I have tried deleting cookies, refreshing the page, checking to make sure its not a fake login page. Cookies are enabled, I'm using the latest Firefox with Windows XP. It hasn't worked in 2 weeks (since i started playing again). So any suggestions?

#2 Boggart

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Posted 04 April 2010 - 06:21 PM

Are you IP banned?

#3 moosejuice

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Posted 04 April 2010 - 06:23 PM

Are you IP banned?


Don't know why i would be. I can do it on my roommates computer. but i have the same problem with my mom's. I hadn't played in 2 years before this happened. So I doubt i would be IP banned

#4 MasterJunpei

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Posted 04 April 2010 - 07:23 PM

are you using a proxy...I had this problem it kept making me think I wasn't logging in, but I could click on Shops or something and it would load my username and np's showing i was logged in

#5 iargue

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Posted 04 April 2010 - 07:28 PM

Every time I log in to neopets, it just refers me back to the login page. I don't know what is causing it. I have tried deleting cookies, refreshing the page, checking to make sure its not a fake login page. Cookies are enabled, I'm using the latest Firefox with Windows XP. It hasn't worked in 2 weeks (since i started playing again). So any suggestions?



This is what is causing the Login Failed BS with our programs for some users. I dunno whats causing it :(

#6 Salamanda

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Posted 04 April 2010 - 07:43 PM

This has randomly been happening to me, but its not all the time. Sometimes it takes me 3 or 4 tries to login but other times I get right in. I was using Firefox but I havent noticed the problem with Chrome. Have you tried using a different browser?

#7 moosejuice

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Posted 04 April 2010 - 08:51 PM

This has randomly been happening to me, but its not all the time. Sometimes it takes me 3 or 4 tries to login but other times I get right in. I was using Firefox but I havent noticed the problem with Chrome. Have you tried using a different browser?


Sorry for the late replies. An old friend texted me and said she was coming over... so i had to attend to that.

No I am not using a proxy.

So far I have tried Firefox, IE8, and Safari. I suppose I could try chrome.

No difference with Chrome. Same thing happens. It doesn't show my neopoints or anything. It just takes me back to www.neopets.com/index and it still has the Login to Neopets link in the upper right hand corner.



Also, I have another problem that I suppose could be related, but I am not sure.

My CA security suite, specifically my anti-spyware, has found a SillyDL DIC trojan, but cannot remove it. Since I found it I have changed passwords on all of my sites, but I cannot figure out how to remove it. I've tried everything I know of. I have used Superantispyware, malwarebytes, Computer Associate software. I've done a system restore to a previous point, and that's about it. Any ideas?

And I think it is unrelated, because I still cannot log on to my account on my mom's computer which does not have the virus.

Oh and I can log in from my IPhone, although that sucks and takes forever.

Edited by moosejuice, 04 April 2010 - 09:04 PM.


#8 Jiraiya

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Posted 04 April 2010 - 09:24 PM

did you tried logging in a couple of times and still didnt get to log in?

#9 talbs

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Posted 04 April 2010 - 09:33 PM

i used to have this problem with firefox, but i have used chrome ever since and have had no problems

i also can always log on with my iphone though, but it definitely sucks and is essentially a waste of time

#10 Jiraiya

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Posted 04 April 2010 - 10:31 PM

my best guest is there is some sort of glitch...I really dont know why does that happen to you though.

#11 Xwee

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Posted 04 April 2010 - 11:03 PM

is this on a program? Cause I've never had troubles..

#12 bigtymerz05

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Posted 05 April 2010 - 04:20 AM

yea, you are probably ip banned if you cant use your connection but works on your roommates.

#13 moosejuice

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Posted 05 April 2010 - 01:14 PM

I have tried logging in multiple times. Also, I have the same problem on my mom's computer, so I'm sure it's a setting that I am missing or something.

#14 moosejuice

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Posted 06 April 2010 - 11:08 PM

Ya. i'm IP banned. I don't know why I didn't hop on a proxy before.

#15 jcrdude

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Posted 07 April 2010 - 12:18 AM

Ya. i'm IP banned. I don't know why I didn't hop on a proxy before.


What awesome shenanigans did you pull to get that honor?

#16 moosejuice

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Posted 07 April 2010 - 07:26 AM

What awesome shenanigans did you pull to get that honor?


Couldn't tell you. probly the first MSAB i tried from here 2 years ago. it was a trial version and i didnt know what I was doing.

#17 Metigue

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Posted 07 April 2010 - 08:21 AM

Couldn't tell you. probly the first MSAB i tried from here 2 years ago. it was a trial version and i didnt know what I was doing.

You must have hit and gotten every restock from here to timbuck-to, I've been caught autobuying more times than I have fingers and toes, but I have never been IP banned. lol.

#18 moosejuice

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Posted 07 April 2010 - 01:37 PM

You must have hit and gotten every restock from here to timbuck-to, I've been caught autobuying more times than I have fingers and toes, but I have never been IP banned. lol.


No, I only got 2 items, both buyable. Other than that I hadn't cheated in the past... except maybe some USAB. maybe it's just bad luck

#19 talbs

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Posted 07 April 2010 - 02:07 PM

No, I only got 2 items, both buyable. Other than that I hadn't cheated in the past... except maybe some USAB. maybe it's just bad luck


yeah thats really odd

hmm

#20 moosejuice

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Posted 07 April 2010 - 02:42 PM

yeah thats really odd

hmm


I can't really figure it out. anyway, can anybody tell me any good proxy service... i'm thinkng about paying


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