Your account has been frozen for cheating. Using any number of cheat programs (auto-refreshers, auto-buyers, auto-fillers, etc.), leaving objects on the F5 key, and cheating in our contests (including the Beauty Contest) are all examples of ways you can cheat on our site. Even using the auto-refresh feature or other browser-based programs and add-ons that play Neopets for you is considered cheating.
Allowing anyone else to access your account to play games, dailies, restock, or win you an avatar is also cheating.
Cheating is strictly against the Terms and Conditions that you agreed upon when you created your account. Because you have violated our Terms and Conditions we cannot return your account, Neopets, items or anything else contained within that account. You can review our terms and chat policies here: (http://www.neopets.com/terms.phtml and here: http://www.neopets.com/chatrules.phtml).
The Neopets Team