Don't buy neopoints, just use abrosia to make neopoints, much better for your bank account. 5 bucks a month for abrosia that can make upwards of 200k a day EASILY or approximately 4 units per million?
Also, did you try getting th account back? If you spent neocash, had premium, and have some way to prove it was a friend that was quitting, maybe you have some hope?
I sent in a total of like seven tickets. And got the same computer response. Then I threatened to call BBB on them and they asked me how I got that stuff,and I told them she was quitting and self freezing this weekend so she sent it to me. And I said I could screenie our conversation via msn for you,because she was a friend in real life. But anyways they said now I was putting the safety of others at risk. And I'm not really worried about money and stuff. It's my pets. Like sounds lame but omg... I can always get back the neopoints/neocash/ items I lost,but not those stupid neopets I liked so much.
I even tried offering up my credit report to them to show I hadn't bought shit from anyone. But after I said "msn" it totally changed to the safety of others...Which is crap.
And I had wrote pages of stuff in the area to provide additional stuff. I mean I really tried to get it back,but they would answer my tickets literally as soon as I sent them in.