28 replies to this topic

[JacquesLeCoc]

 Screwed for the 5th time.jpg   106.86KB   244 downloads
 Screwed.jpg   87.91KB   219 downloads

Please note that these aren't the only 2 times that this has occured...

Basically, I've been getting really good scores on this game, and it's pretty damned annoying seeing the "servers experiencing problems" message. It would be different if I SS'd it, but I'm really just good at this game lol. It'll let me send it weak scores, but anything gold trophy worthy just gets the shaft. Has anyone had this problem posting a gold trophy score? TNT hasn't sent me any messages saying if the score is under review, or if they suspect me of cheating. I sent them a ticket, but more knowledgeable posters on the site told me that doing so will most likely not produce any positive results. So again, has anyone had this problem, and if so, was it resolved?

Edited by JacquesLeCoc, 09 March 2011 - 06:37 PM.

[Kido]

Yeah. TNT's servers are screwed up. I had that for the dd in top chop and snowmuncher like 5 times. This is why I don't bother with high scores on games lol.

And if you get that message the score's not under review. TNT doesn't even know it exists because it didn't go through. What game is that anyways?

Edited by Kuro, 09 March 2011 - 06:42 PM.

[Ladida]

A few years ago, I spent an entire day on Eliv Thade, in hopes of getting the gold trophy. So many hours.. At the end of it, they told me that the Servers were experiencing issues. Well, that's fine and all, but they should at LEAST let us try resending the score instead of scrapping it. I mean, we still DID fucking play the goddamn game. I highly doubt TNT is going to help you. I think they enjoy this sort of thing, otherwise they'd have found a way to resend the score if it didn't go through due to technical difficulties.

[JacquesLeCoc]

Yeah. TNT's servers are screwed up. I had that for the dd in top chop and snowmuncher like 5 times. This is why I don't bother with high scores on games lol.

And if you get that message the score's not under review. TNT doesn't even know it exists because it didn't go through. What game is that anyways?

Return of the Return of Dr. Sloth. It's a really fun game, but I've been getting screwed since last week. I got a gold trophy for a lower score, but had to increase it because someone took my #1 spot lol. Oddly enough, that score has just disappeared (seriously). It wasn't a high score reset either, because I was #1 yesterday, and now my score is gone. I have the gold trophy and the score is in my scores list, but the score that was getting me 750 NP a night is gone, and I've since beat that score (6 times at least). But I couldn't post anything higher if my life depended on it. I'm pretty sure I'm gonna start SSing now, because the fact that I can beat the highest score on that game by about 30 billion points (daily), and not get any credit for it make me think "what the hell is the point of playing legit anyway"? And the fact that I had the highest score for that game, and and it just magically disappeared makes me also think "TNT enjoys screwing with people who play the game fair, and freezing people who don't."

[jonahfinn]

so it's not just me! I thought there was something wrong with my flash player.
I can't even load 'The return of the return of dr sloth'
I remember getting those so often when trying for dubloon disaster and dueling deck high scores. they'd take so goddamn long

[JacquesLeCoc]

A few years ago, I spent an entire day on Eliv Thade, in hopes of getting the gold trophy. So many hours.. At the end of it, they told me that the Servers were experiencing issues. Well, that's fine and all, but they should at LEAST let us try resending the score instead of scrapping it. I mean, we still DID fucking play the goddamn game. I highly doubt TNT is going to help you. I think they enjoy this sort of thing, otherwise they'd have found a way to resend the score if it didn't go through due to technical difficulties.

I have gotten the error message on lower scores, but TNT usually sends me a mail that says my score was reviewed and accepted, but I never get those messages for my really high scores. So TNT still receives scores, but they only accept the ones they want to, which is lame as hell. It would make a lot of sense for TNT to implement a "Re-send" button, or maybe a table where I could see my scores pending approval. But as you said, they probably get off on doing this to users.

[Ladida]

I had a high score under review for 4 days. It was approved but by the time they had bothered to review it, 12
Other people managed to get higher scores and boot me out of 1st place before I even had a chance to get the gild trophy

Ive noticed problems with the sending some game scores though. It used to be an issue years ago that look like they're back again.

This happened to me with Splat-A-Slot. I stayed up til 4am my time, which was 12am NST, played until I got 500, sent the score, and it went under review. For DAYS.

By the time it was accepted, I was way down the bloody list. I never bothered trying again.

[JacquesLeCoc]

I had a high score under review for 4 days. It was approved but by the time they had bothered to review it, 12
Other people managed to get higher scores and boot me out of 1st place before I even had a chance to get the gild trophy

Ive noticed problems with the sending some game scores though. It used to be an issue years ago that look like they're back again.

Seems like you got shafted even harder than I did. At least I got the trophy

I think I'll just lay off the games for a while, because I don't wanna go for trophies and have the same problem.

[Kuraz]

I once played Bounce Suprere for 4 hours and got a score of >50k, but then the sever was busy.
shame on it

Edited by KrawkLover, 09 March 2011 - 07:36 PM.

[GeorgeBright]

I once got into bronze trophy territory on Eliv Thade after playing it for awhile.
My score went through, but someone submitted a score a tiny bit higher than mine right after that and I got nothing.

[chaoprokia]

this happen to me as well . i was playing trying to send in a bronze score. it say fail

[iamlost26]

Well, assuming this happens equally to all players, the other people on the high score list probably experienced the same thing a couple times while they were playing. Thus, everyone's still doing an equal amount of work to get on high score table =D

[esilim]

it doesn't happen equally to all players
if your own inet is poor and having timeouts, you will get the same message
might be your isp too, m8

[rizler]

OMG lol what game is that on? is that a legit score?

[RKO]

This thread makes me glad I get all of my trophies via SS. Set a realistic high score that is possible and a long wait time and Bam, Gold/sliver/Bronze Trophy every time.

[jcrdude]

This thread makes me glad I get all of my trophies via SS. Set a realistic high score that is possible and a long wait time and Bam, Gold/sliver/Bronze Trophy every time.

Or at the very least, you're not at a time deficit for having played the game the entire time and "wasted" it.

[Kido]

Well. I just played this game and what do you know? Server fail. Maybe dr. sloth just doesn't like us

[iamlost26]

Is this a problem with all games or just the shockwave games?

[Persuasion]

I got mine a few days ago... Yea, they screw up every once in a while

[Riza]

I've had that happen to me multiple times when I tried to send in a high score. :| The most annoying one was when I got a score that would give me the "Freaked" avatar, sent it, and it gave me this error. It wasn't even late at night, so it can't have been because I crossed the 12:40-line. It was the middle of the day.

Anyway, I've sent screenshots of stuff like this to Neopet's support e-mail, and of course I never get a response. I guess we all just have to live with the pain and a screenie for the memories.

[Narna]

Wow that score... how on earth :L

I got the "Freaked" avatar recently, nothing wrong I guess...

[Vizkiu]

happens to me but DD games.
I thought it was mistake of my internet

[JacquesLeCoc]

Just an update. Over 4 months later, the problem still persists. I recently scored in excess of 190 Billion points, and am still receiving the same error message I've been getting since March.

TNT responded to my ticket on 5/26 (!!!), a woman named Charlotte K in particular, and told me:

"Thank you for writing! We are sorry to hear that you are having trouble submitting scores for our flash games. When this happens, please refresh the page and reload a fresh game to try again. We will not be able to give you credit or Neopoints for a score that was unable to be saved to our servers. If your score is being held over for review you will be notified by Neomail if it is accepted. This is not a bug, please be patient and we will try to process your scores as quickly as possible!Thank you for your patience and understanding!

Charlotte K"

Naturally the solution didn't work, so I replied back with:

"I've done that SEVERAL times already. My scores send normally when the score will NOT yield a trophy. I've scored over 200 billion points in this game twice, but I can't get scores like that to go through.
Refreshing the page, using different browsers, using different computers, and even different internet connections all fail. I'm sure there are several other people experiencing this problem, because the high scores for that game have been ridiculously low as of late. That I (and several other users) can get literally triple the amount of the #1 score in that game on a daily basis and not get credit for it is very depressing. And nearly a month after receiving a response from TNT, the problem still persists."

To which she sent me:

"We are sorry but we will not be able to credit you for scores that did not process. While this sounds incredibly frustrating we can assure you that it is merely a coincidence that your potential high scores are not being processed. We have alerted our developers to this issue and we are working to try to limit the events where this issue occurs as much as possible. Thanks for your continued patience and understanding"

She closed the ticket afterwards, and after nearly 2 months, the problem I've been having since March with sending scores hasn't been dealt with or even addressed. Anybody else been screwed out of gold trophies lately?

Edited by JacquesLeCoc, 14 July 2011 - 05:29 PM.

[Pineapple]

 Screwed for the 5th time.jpg   106.86KB   244 downloads
 Screwed.jpg   87.91KB   219 downloads

Please note that these aren't the only 2 times that this has occured...

Basically, I've been getting really good scores on this game, and it's pretty damned annoying seeing the "servers experiencing problems" message. It would be different if I SS'd it, but I'm really just good at this game lol. It'll let me send it weak scores, but anything gold trophy worthy just gets the shaft. Has anyone had this problem posting a gold trophy score? TNT hasn't sent me any messages saying if the score is under review, or if they suspect me of cheating. I sent them a ticket, but more knowledgeable posters on the site told me that doing so will most likely not produce any positive results. So again, has anyone had this problem, and if so, was it resolved?

actually the problem might be the 12:40 NST glitch, a game open after that time won't be able to send any scores.

[luvsmyncis]

TNT responded to my ticket on 5/26 (!!!), a woman named Charlotte K in particular, and told me:

Isn't she the one who is notorious for being an unhelpful bitch?