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Macy's Encourages Stores to Spy on Customers in Changing Rooms


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#1 MeWantCookies

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Posted 27 July 2011 - 07:17 PM

This is really upsetting. I've noticed these "backward doors" on fitting rooms before, but I always told myself it was a mistake due to incompetent installation. It's WAY worse when you realize the corporate policy encourages stores to install the doors wrong so that anyone can see into the room and the person in the room has no idea they're being watched.

Macy's Spying on Customers in Changing Rooms

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    #2 Kat

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    Posted 27 July 2011 - 07:22 PM

    Good thing I never shopped at Macy's in the first place. Their prices are highway robbery.

    Also, what's the point of the fucking door if you don't actually get any privacy?
    This is why I usually just buy clothes that should fit and return them if they don't.
    Dressing rooms are actually one of the dirtiest places, too. As dirty as a public restroom and they don't ever clean them.

    #3 Bone

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    Posted 27 July 2011 - 07:22 PM

    ...corporate exploitation of consumers and harassment of whistleblowers. What's new?

    #4 Blackout

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    Posted 27 July 2011 - 07:22 PM

    They weren't 'encouraging'. I really didn't see the point, they installed doors so we could look at people? What was the point of the doors 0_o

    #5 Narcissa

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    Posted 27 July 2011 - 07:36 PM

    I don't get it.

    If you noticed someones feet standing outside your dressing room door for more then a brief pause, wouldn't you be suspicious?

    Not like I shop at Macy's anyways though. Anyone else feel like this might be some well thought out scheme on their end to bring in more customers to see if this is true? <_<

    #6 Maloo

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    Posted 27 July 2011 - 08:20 PM

    That's just immoral..I'd freak out if I saw an old man creeping through my door.Posted Image

    #7 Zeer

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    Posted 27 July 2011 - 08:51 PM

    I'd heard about two way mirrors in stores (so I always check the mirrors) but this is the first I've heard of this. D:

    #8 DoraB

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    Posted 27 July 2011 - 09:11 PM

    That's funny.... especially because I live in Tampa lol....

    Too bad I never shop there, way too expensive.

    #9 redlion

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    Posted 27 July 2011 - 09:14 PM

    People still shop at department stores?

    #10 Jake

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    Posted 28 July 2011 - 12:47 PM

    The doors don't seem as bad as you guys make them out to be. By the looks of it just imagine your blinds facing the opposite way, or a really tight wooden fence. You're only going to see something if you stand right in front of it peeking through, cameras 20 feet away might be able to glimpse skin at best. If someone is standing there peeking at you then they better sure as hell do something about it. I don't agree with this at all because it seems to be utterly pointless but at the same time I doubt people actually peek through them, and if they do, they get to see my white hairy ass.

    #11 MeWantCookies

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    Posted 28 July 2011 - 01:22 PM

    I don't get it.

    If you noticed someones feet standing outside your dressing room door for more then a brief pause, wouldn't you be suspicious?


    When you're in the room, you can't see anything outside. You see just a door with slanted slats...that's all you should see when you're standing outside of a properly installed door. When you're inside of a properly installed door, you can see the people outside.

    And this isn't a mistake. Macy's admitted that their corporate policy encourages store owners to install the doors backwards on purpose so that store employees can "make rounds" through dressing rooms and see inside.

    You're only going to see something if you stand right in front of it peeking through



    While the angle on the slats will probably prevent them from seeing most people's faces (since someone outside can only see things below their natural eye line), it makes everything else completely visible to anyone nearby.

    And you're all right, why do they even bother putting in doors?

    Edited by MeWantCookies, 28 July 2011 - 01:23 PM.


    #12 kittycat

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    Posted 28 July 2011 - 01:38 PM

    The store 'Sirens' is a lot worse, I was in there with my grandma and the changing room doors are just curtains that attach to this clip and you can easily see into it, so if you're in there you have to position yourself carefully

    #13 Jake

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    Posted 30 July 2011 - 07:50 AM

    The store 'Sirens' is a lot worse, I was in there with my grandma and the changing room doors are just curtains that attach to this clip and you can easily see into it, so if you're in there you have to position yourself carefully


    Believe me, no one is peeking at your grandma.

    Maybe Boggart

    #14 Dan

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    Posted 30 July 2011 - 02:11 PM

    Personally I hate using fitting rooms in stores anyway.

    Usually I'll buy a piece of clothing and if it doesn't fit right or is a bit snug when I try it on at home, I'll exchange it if necessary.

    #15 Narcissa

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    Posted 30 July 2011 - 02:27 PM

    When you're in the room, you can't see anything outside. You see just a door with slanted slats...that's all you should see when you're standing outside of a properly installed door. When you're inside of a properly installed door, you can see the people outside.

    And this isn't a mistake. Macy's admitted that their corporate policy encourages store owners to install the doors backwards on purpose so that store employees can "make rounds" through dressing rooms and see inside.




    While the angle on the slats will probably prevent them from seeing most people's faces (since someone outside can only see things below their natural eye line), it makes everything else completely visible to anyone nearby.

    And you're all right, why do they even bother putting in doors?



    ... most slatted doors in dressing rooms that I've been in have a good foot or so of open space on the bottom which you can clearly see feet on the other side of is my point.

    #16 Kyouma

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    Posted 31 July 2011 - 07:50 AM

    Oh shoot.
    I really never saw this happening.

    but wouldn't other people have noticed when they were walking past that they could catch a glimpse of the people inside?

    #17 RWS

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    Posted 31 July 2011 - 08:33 AM

    Wow, that is kind of disturbing. I wonder why there isn't more of an uproar about this, considering how people were up in arms about the body scanners at airports...

    #18 Jake

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    Posted 31 July 2011 - 09:01 AM

    Personally I hate using fitting rooms in stores anyway.

    Usually I'll buy a piece of clothing and if it doesn't fit right or is a bit snug when I try it on at home, I'll exchange it if necessary.


    What guy doesn't do this? The last time I tried clothing on was when I was 10, the last time I went shopping with mommy.


    Wow, that is kind of disturbing. I wonder why there isn't more of an uproar about this, considering how people were up in arms about the body scanners at airports...


    Oh I don't know. HMMMMMMMMM. Probably because Macy's isn't nearly as large as the air industry.

    #19 Guest_jcrgirl_*

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    Posted 31 July 2011 - 09:03 AM

    I order online and since my body is perfect I always fit into everything between an XS to a Medium. Posted Image
    Dunno why the fuck people try on clothes anyway.... it's way makes the shopping experience take for fucking ever. I remember having to wait when I was younger for my mom to try on all of her fucking shirts. Like, seriously? You're an asshole making me wait out here while you try shit on.

    Anyway, point is, just hang clothes up against the door if you see it's backwards and your ass is itching to try the damn thing on.


    I was in an H&M dressing room and I was reading a sign that said dressing rooms are under surveillance so I straight up left the clothes in the booth and left... Creepers Posted Image

    #20 Joanna

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    Posted 02 August 2011 - 05:54 PM

    I order online and since my body is perfect I always fit into everything between an XS to a Medium. Posted Image
    Dunno why the fuck people try on clothes anyway.... it's way makes the shopping experience take for fucking ever. I remember having to wait when I was younger for my mom to try on all of her fucking shirts. Like, seriously? You're an asshole making me wait out here while you try shit on.

    Anyway, point is, just hang clothes up against the door if you see it's backwards and your ass is itching to try the damn thing on.


    I was in an H&M dressing room and I was reading a sign that said dressing rooms are under surveillance so I straight up left the clothes in the booth and left... Creepers Posted Image


    I definitely dont have a perfect body shape so I always try on my clothes... I cant just drive all the way to the mall... spend a bunch of money on gas and clothes and drive all the way back if my clothes dont fit.
    ESPECIALLY since lots of stores have vanity sizing. A medium in Macy's is NOT the same as a medium at JCPenny's.
    Guess I better downsize my boobs, flatten my belly, and loose these hips so I dont have to try on my clothes at the store. Posted Image

    #21 Snowneo

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    Posted 03 August 2011 - 06:16 PM

    This is disgusting. Why would they want their employees to make "rounds" I know I certainly be wanting to do that and be a peeping tom :/


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