14 replies to this topic

[alexandraspear]

Somehow someone stole my account idk how anyone could have stolen it. they changed the password. it was literally like an hour after i downloaded the program manager. i got on my second account and saw that SOMEONE WAS ACTUALLY ON THE ACCOUNT?? wtf. people are soooo crappy. and i forgot what the email was because i made it fooorreevvveeerrr ago. fml.

Edited by alexandraspear, 06 September 2011 - 01:09 PM.

[Waser Lave]

None of our staff would be remotely interested in stealing your Neopets account.

[Yeliza]

Oh, i feel so bad for you.... it always is bad when you lose an account, expecially if someone stole it.

[pixi]

how are you pretty sure it was someone from here? i've been using neocodex programs for a few weeks now. um, maybe it was a random hack?

[Kyouma]

I always claim someone stole my account whenever I get an account frozen. Something like I was on holiday or something, and a hacker got in and did stuff.
But its most likely someone NOT from here.

[alexandraspear]

i totally neomailed the account and someone neomailed back!! how could they steal it like that?

i was just jumping to conslusions about it being someone from here. but seriously.,..its so annoying

[KKane]

I've used the programs from neocodex for approximately 4 years now and nothing in any of my accounts has ever been touched. It's also wrong to make accusations with no evidence.

[Shampoo]

i forgot what the email was because i made it fooorreevvveeerrr ago.

that's probably how they got it.

[Cory]

To be honest, as soon as you said we are the reason you were frozen I stopped caring. If you had a old email it's probably how it was stolen. Report it to TNT and you should be able to get it back.

[Boggart]

Blaming us is always rational for your own screw-ups.

[zandra]

Somehow someone stole my account idk how anyone could have stolen it. they changed the password. it was literally like an hour after i downloaded the program manager. i got on my second account and saw that SOMEONE WAS ACTUALLY ON THE ACCOUNT?? wtf. people are soooo crappy. and i forgot what the email was because i made it fooorreevvveeerrr ago. fml.

the email you used is prob deleted and re-created by the hackers. and it is easy to click. lost password after creating the new email.

[Teucer]

Did you have a PIN protecting your important stuff, e.g. Bank, Shop, Gallery, SDB? Pins at least give you time to talk to the Neopets Staff and sort things out, before the thieves can tamper with your stuff too much.

If my account ever gets hijacked. They'll be able to see all my pretty stuff, but they won't be able to touch it.

[trixz1]

i dont think its the program Ive been using it no problem for a while now even before the new abrosia update....

[semore]

that's probably how they got it.

exactly how they got it. fixed

[meitedlce]

Sorry to say,

The PIN doesn't make a difference.

If they already have access to your old email,,
(because they re-created it after you did not log-in for many months, and it expired)

They went to Neopets.com, clicked, "Forgot Username" and it comes up "Please enter the email address that was used to create the account... " or whatever, blah blah blah

They enter your email... then "Password is on the way, please allow up to 15 minutes" or blah blah blah, something close to that....

They check your old, their now NEW email.. and your Neopet account info arrives....

Wow, the Username(s) and Password(s) attached that email....

Now, they log-in to your Neopet account, only to find you have a pin assigned to your Bank, Stock, SDB, Gallery, Shop... and ETC.

So now the user goes to account preferences and clicks, "Forgot Pin", a few simple steps and the Pin is emailed to the email address they already have!

Too easy, check it yourself. I've done this because my spouse forgot her pin a few months ago, and I had it sent to her email after she logged me into her Neopets acc.

So, best thing to do, keep any online account you have.. not just Neopets, on your active email accounts.. why let it expire anyway? If you change your banking email.. .change everything else you find important too.... they can do these same tricks for almost any of your online accounts.. they now have access to your old email.. why wouldnt they try "Forgot Username" for Facebook, Myspace,... etc etc etc...