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help with my account


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13 replies to this topic

#1 QinwaArmy

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Posted 20 September 2011 - 12:49 PM

I dont know how, but today when i was ab'ing it suddenly stopped and error'd because it couldn't log into my account. I just found out that my password doesn't work and the email was changed. this only happened after i started using the ab'er and then some errors occured and it might have sent my password? idk not accusing this site, but given the network security do you think that someone stole the information off of my connection somehow?

I submitted the ticket for help to TNT so hopefully something goes on.....it's something that happened in the last 3 hours because I still had access to my account then.


thanks
a distressed neopian :(

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    #2 Waser Lave

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    Posted 20 September 2011 - 12:54 PM

    Do you still have access to the email account you used on that Neopets account?

    #3 Sammiantha

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    Posted 20 September 2011 - 12:56 PM

    I've used the ABer from here many times and never had any concerns over its security. What other activities have you done on neopets today, and do you use programs from any other sites?

    Edited by Sammiantha, 20 September 2011 - 12:56 PM.


    #4 QinwaArmy

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    Posted 20 September 2011 - 01:27 PM

    Do you still have access to the email account you used on that Neopets account?


    if that's the original address that my acc was linked to, then yes

    I've used the ABer from here many times and never had any concerns over its security. What other activities have you done on neopets today, and do you use programs from any other sites?


    nope only neocodex, but it's possible something went down b/c i'm on my school internet and we're a tech school...maybe someone wants to screw me over?

    #5 Boggart

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    Posted 20 September 2011 - 01:29 PM

    Even if the programs did such a thing the changing of the e-mail is obviously from a hacker. You probably got cookie grabbed somehow.

    #6 Waser Lave

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    Posted 20 September 2011 - 01:34 PM

    nope only neocodex, but it's possible something went down b/c i'm on my school internet and we're a tech school...maybe someone wants to screw me over?


    Any chance you left your account logged in on a public computer?

    #7 QinwaArmy

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    Posted 20 September 2011 - 01:36 PM

    Even if the programs did such a thing the changing of the e-mail is obviously from a hacker. You probably got cookie grabbed somehow.


    that is so scary then i never go to shady websites no porn or free movies etc. only way i can see it is i used our school's computer once. Neopets isn't even my main priority now....I'm scared someone might dropped all my college classes or something or drop me out of school since my bank/credit should be fine. Should I call them now to let them know if there's anymore transactions contact me?

    fml first time ever being hacked. totally scared now can't even study. and here i thought i found the best website for my neopet's greed. i blame karma T.T

    thanks for the responses everyone

    Any chance you left your account logged in on a public computer?


    i only use my personal laptop for neopets (besides that once and i logged off) other than that, maybe internet? i only use internet at my house, my friend's and my school. i think i can trust my own internet and my friends but idk about my school's...and i don't think someone broke into my dorm room just to screw my neopets over...i'm more concerned if they jacked my bank info/school stuff

    I would recommend NEVER logging into anything you wouldn't want someone else to access when you are not on your personal network. As an engineer, I refuse to trust my work machines even though I have full control over them (and thanks to software such as WireShark, I could easily monitor the network for what everyone else is doing if I desired.) Basically, never do online banking on a public network.


    i do that for only my bank account, emails, fb, and work stuff but i didnt think going in a school library's computer would be so dangerous for my neopet account :\ and given the situation now i'm using the dorm interwebs so im mega vulnerable?

    i just dont get how it happened i don't do anything on my laptop except my work and a couple of games like LoL hon diablo 2 but no browser games except for neopets.

    Edited by QinwaArmy, 20 September 2011 - 02:16 PM.


    #8 Abunaidesuka

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    Posted 20 September 2011 - 02:08 PM

    I would recommend NEVER logging into anything you wouldn't want someone else to access when you are not on your personal network. As an engineer, I refuse to trust my work machines even though I have full control over them (and thanks to software such as WireShark, I could easily monitor the network for what everyone else is doing if I desired.) Basically, never do online banking on a public network.

    #9 RubberBand

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    Posted 20 September 2011 - 06:36 PM

    It's possible the school computer had a keylogger installed on it by another student perhaps? That would be something worth looking into.

    #10 QinwaArmy

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    Posted 20 September 2011 - 09:31 PM

    So I just ran microsoft security essentials like 3 times and taking 1 hour for each scan...and it found this: Exploit:Win32/Pdfjsc.LV Severe and it didn't remove it on its own? I had to manually get rid of that crap :( No clue where I even got this from because I just scanned yesterday...and didn't go anywhere except open the program manager today...then came here to find out why I got pwned...I just hope TNT can help me out...I just want the acc back i still have like money on the side that I can use to AB my wealth back...but still T.T

    #11 RubberBand

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    Posted 20 September 2011 - 10:53 PM

    If that's all you found you should be looking at the school computer then. Just because your account was accessed today doesn't mean your login information was stolen from you today.

    #12 Sammiantha

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    Posted 21 September 2011 - 04:08 AM

    It also seems unlikely that you would have had information taken as a result of using Abrosia. So many members of this site use that program on a daily basis and there would be a lot more threads if it had been compromised somehow.

    #13 Waser Lave

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    Posted 21 September 2011 - 04:12 AM

    So I just ran microsoft security essentials like 3 times and taking 1 hour for each scan...and it found this: Exploit:Win32/Pdfjsc.LV Severe and it didn't remove it on its own? I had to manually get rid of that crap :( No clue where I even got this from because I just scanned yesterday...and didn't go anywhere except open the program manager today...then came here to find out why I got pwned...I just hope TNT can help me out...I just want the acc back i still have like money on the side that I can use to AB my wealth back...but still T.T


    Apparently that one comes from a maliciously crafted PDF file.

    #14 QinwaArmy

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    Posted 21 September 2011 - 04:47 AM

    <br />Apparently that one comes from a maliciously crafted PDF file.<br />

    <br /><br /><br />

    could be possible i dl'd a story and transfered onto my flashdrive then put it on my laptop


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