3 replies to this topic

[droko5]

So, I was recently frozen on ALL of my neopet accounts. (not AB related) I transferred cash from account A, to account B and C, account A was frozen for "Due to potentially suspicious activity on this username, it has been frozen for the owner's protection. This can include falling for a scam or entering information into a fake login page. If you would like information on getting this account back, please contact us by clicking here." And account B and C were frozen for scamming. So I sent in a ticket for why I was frozen and they replied with a "neopets lost password", they gave me my user and password....

So that means I have enough information on the account to recover the password, etc.

Does this mean I have a good chance of getting the accounts unfrozen seeing how there was no hacking/scamming?

[Bummer]

neopets lost password is not from TNT, that's automated when you try to request your own password. TNT's reply to your ticket will include the TNT's name. Before you reply to their email, make sure to ask around first on what's the best way to reply. Your initial reply will determine if they will return your account or not.

[Arazin]

I'd say you have a good chance of being unfrozen, since you didn't really do anything wrong, however TNT seem to have been very trigger happy with freezing lately, so I can't say anything for sure.

[mighty]

Yeah just got frozen too, but it was too my stupidity. scoresender get a couple of bucks, changed up the scores to games i didn't know to make it seem more legit and as i was sending it i stopped and realized some of those must of been max scores and i went over the max XD