I have bought premium for 2 months but for some reason the 2 subscriptions were running at the same time and now the second month premium has expired on 2 april, while i still have a month left.
Can anyone fix this please?
Problem with premium
Started by Jo0wZ, Apr 02 2013 12:27 PM
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4 replies to this topic
#2
Hydrogen
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- 22213 posts
Neocodex Co-Founder
Posted 02 April 2013 - 12:37 PM
Your account should be fixed now. I'm curious as to how it got into this state to begin with...
#3
Waser Lave
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- 25516 posts
Posted 02 April 2013 - 12:38 PM
If you mean Advanced then you should submit a support ticket in the Client Area.
#4
Jo0wZ
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- 17 posts
Posted 02 April 2013 - 12:38 PM
Thanks, I dunno maybe because I purchased one with normal paypal direct pay and the second with an e-check?
#5
Hydrogen
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- 22213 posts
Neocodex Co-Founder
Posted 02 April 2013 - 01:52 PM
No problem. Please let us know if you need anything else 
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