23 replies to this topic

[Xenin]

So while surfing around on Neo with my main account I was suddenly kicked out and when I tried to log in again it told me my account was frozen for cheating on the flash games. Of course I immediately checked my cheating side account if it was a chain freezing because they caught me cheating and to my surprise it is still there.

I never have cheated the slightest bit with my main so since they haven't found out about the cheater side then they froze me for absolutely no reason... That account was Premium, it was several years of hard and honest work and now they are icing me just because they can...

All right, that's enough. I have lost one main and two side accounts in the past, I have lost a second main currently - all of them frozen although I did nothing. And now I have declared war by cheating come hell or high water with that remaining side account until I'm at least back NP-wise to where I have been with my main. If TNT already hates my clean accounts then I don't see a reason anymore to stay clean.

[Katya]

Yep, that sound like TNT. And I know the feeling

 

Sorry for your account and you absolutely should cheat like a crazy now. Send those sob a "kiss my ass if you think you'll stop me". xD

[Syntax]

You should contest it. Ask them exactly what score you think they did wrong, then go on a side and send them a screenshot of you getting the same score range. Then throw in a bunch of NC records and tell them you're a Premium member, you were looking forwards to spending more cash during Halloween and seriously you didn't cheat, it's got to be a glitch somehow. Also put in a sob story about how you were looking forwards to Halloween cause of the events and NC stuff and you wanted to customise your pet.

 

The important thing are you NC records and your Premium records. TNT tends to return accounts that have spent a lot of money. A few of the impossible scorers during the DD were unfrozen and all of the unfrozen ones were Premium members and spent bunches on NC.

[anewvision]

I've been hacked and frozen once and wrongfully frozen once, after that bull it was the cheating road for me as well... I think it's a very common unfolding of events

[Katya]

The important thing are you NC records and your Premium records. TNT tends to return accounts that have spent a lot of money. A few of the impossible scorers during the DD were unfrozen and all of the unfrozen ones were Premium members and spent bunches on NC.

 

One of my friends, with who I used to exchange items as gifts, was frozen after having an expensive avatar item stolen. TNT froze him, me and a bunch of his friends but did not froze the stelear (she still plays and she's on the PT/BR top players oh the irony).

 

I was Premium, and after being billed for the second year, few hours later that theft happened I was frozen and I wasn't even online when that happened...

I've spent 140 dollars with Premium and nearly 5,000 dollars on NC.

For almost FIVE years I tried to get my account back; I sent tickets in English, Portuguese, French and Spanish with all the info about Premium, NC, Pets, games, avatars, SDB, Bank... EVERYTHING

I never got one reply from them, not one. 

My account is still there, escaped from the purges, my UCs are still there, unfairly taken from me. 

Only March this year I decided to not send any more tickets because I was tired of feeling joked by that sons of a whores (I'm sorry, but there's no other name for people who steal your money and jacks off laughing when they freeze you for no reason).

 

Did TNT even care to check who they were freezing? No.

Did TNT froze the real stealer? No.

Will I ever play legit again? No. xD

Does TNT freeze and unfreeze people randomly? YES.

[Xenin]

Yes, that's also what I wanted to do - writing TNT messages trying to get my account back. That main didn't even have anything to do with a cheating account - no buying items so I could transfer NP from one account to the other, no Pet transfer, no nothing. Maybe the cheater sent something to other side accounts once in a while but between the clean main and the cheater I always had a strict wall.

 

Oh, and that is a new record: I created a new side account, decided to cheat on it for a while with that score sender from the Neocodex program manager and within half an hour the new account was frozen.

But that also means the score sender might not be safe anymore since once I could cheat with it for hours without getting noticed and now they are able to detect it that fast.

And btw, that new cheater account was referred by the old cheater - new one gone, old one still there.

 

My main target aside of repeatedly sending mails and tickets is now getting rid of that Premium account if they don't reply or do anything in the next few months. Not going to continue paying for a service I can't even use. I'm not goint to shove money up their asses for randomly freezing people.

Edited by Xenin, 02 October 2013 - 02:10 AM.

[Tubbz]

Yes, that's also what I wanted to do - writing TNT messages trying to get my account back. That main didn't even have anything to do with a cheating account - no buying items so I could transfer NP from one account to the other, no Pet transfer, no nothing. Maybe the cheater sent something to other side accounts once in a while but between the clean main and the cheater I always had a strict wall.

 

Oh, and that is a new record: I created a new side account, decided to cheat on it for a while with that score sender from the Neocodex program manager and within half an hour the new account was frozen.

But that also means the score sender might not be safe anymore since once I could cheat with it for hours without getting noticed and now they are able to detect it that fast.

And btw, that new cheater account was referred by the old cheater - new one gone, old one still there.

 

My main target aside of repeatedly sending mails is now getting rid of that Premium account if they don't reply or do anything in the next few months. Not going to continue paying for a service I can't even use. I'm not goint to shove money up their asses for randomly freezing people.

 

Did you run the scoresender today? 

It's reset day on the high scores, some "safe" scores will get flagged because you've gone straight to the top of the score lists. 

[Katya]

If you use the live chat -if that still exists- premium is cancelled right away http://premium.neopets.com/help.aspx

You only have to have the username of the account, e-mail or phone #, and 4 last digits of paypal ID agreement.

That's "Victor L." asked for when I cancelled mine a *little* while ago. lol

Edited by athayde, 01 October 2013 - 09:23 AM.

[NapisaurusRex]

My main target aside of repeatedly sending mails is now getting rid of that Premium account if they don't reply or do anything in the next few months. Not going to continue paying for a service I can't even use. I'm not goint to shove money up their asses for randomly freezing people.

They won't cancel it or refund the money that you spent if you have a current subscription. You can get them to transfer it to a side account though.
 

If you use the live chat http://premium.neope...led right away.
If only have to have with the username of the account, e-mail or phone #, 4 last digits of paypal ID agreement.
That's "Victor L." asked for when I cancelled mine a *little* while ago. lol

What magic is this.
Edit: that doesn't work for me.

Edited by Napiform, 01 October 2013 - 08:56 AM.

[Katya]

What magic is this.
Edit: that doesn't work for me.

 

Lol. It was a problem with the link, I just edited.

 

 

Oh, I see it now. I guess they ended it when they change the help page?

That's a bummer, since it was one of the ways to cancel the service right away; other methods (ticket, e-mail) take too long.

Well, OP, you can still cancel the Paypal account, that way it'll cancel the Premium subscription right away, but if you have other subscriptions under that account... well, that's not a hypothesis.

Edited by athayde, 01 October 2013 - 09:03 AM.

[cuttingedge]

Out of curiosity, did you recently get a high score or play any flash games before you were frozen?

[Xenin]

Did you run the scoresender today? 

It's reset day on the high scores, some "safe" scores will get flagged because you've gone straight to the top of the score lists. 

 

I ran it today but I always put the scores on slaughter's score sender list to low NP income so I might only earn 200 to 500 NPs and don't get some high scores.

 

Out of curiosity, did you recently get a high score or play any flash games before you were frozen?

 

Not any highscores for weeks and I don't know anymore when I had played the last game, must have been a good while ago.

Edited by Xenin, 01 October 2013 - 11:08 AM.

[yolo]

I was frozen for SSing on my main, opened a ticket and they unfroze me 6-8 months later

 

I actually was SSing though LOL

 

so there is hope

Edited by yolo, 01 October 2013 - 01:57 PM.

[KaibaSama]

You should contest it. Ask them exactly what score you think they did wrong, then go on a side and send them a screenshot of you getting the same score range. Then throw in a bunch of NC records and tell them you're a Premium member, you were looking forwards to spending more cash during Halloween and seriously you didn't cheat, it's got to be a glitch somehow. Also put in a sob story about how you were looking forwards to Halloween cause of the events and NC stuff and you wanted to customise your pet.

 

The important thing are you NC records and your Premium records. TNT tends to return accounts that have spent a lot of money. A few of the impossible scorers during the DD were unfrozen and all of the unfrozen ones were Premium members and spent bunches on NC.

That's actually how I got my account back after I did cheat (SSing). Had a story about wanting to get premium (it was right before new premium came out) and how I loved all my pets and how I had no idea how anything had happened. I keep all my old NC cards for this same reason, if I get frozen again, it's really easy to give them all my info. (and possibly have a better chance of getting it back).

 

I didn't have a screenshot though. It was during the AC 2 years ago, had the account back in a week.

 

I had to cancel my premium, because of financial issues, but would love to get it back one day.

Edited by Satsuki, 01 October 2013 - 02:47 PM.

[madelined]

Once upon a time i used to get accounts back fairly easily when they were premium. I don't really trust the SS but Ab constantly and can usually get accounts back by stating that i just play alot due to the fact that i pay for a service.

 

That was back when premium was new and invite only though so i'm not sure it's as easy as it was then

[jinq]

Never had prem but I once cheated and got frozen for it, I sent a ticket and got my main back (although they unpainted my pets, took half of my bank and items). The other time, they froze me for nothing and I couldn't get that main back. TNT is weird. Also, if you wait a bit before sending a ticket, it might help. I waited a month before sending a ticket (got unfrozen) and the other time, I sent a ticket the day after and nothing happened from there.

[Yung]

Never had prem but I once cheated and got frozen for it, I sent a ticket and got my main back (although they unpainted my pets, took half of my bank and items). The other time, they froze me for nothing and I couldn't get that main back. TNT is weird. Also, if you wait a bit before sending a ticket, it might help. I waited a month before sending a ticket (got unfrozen) and the other time, I sent a ticket the day after and nothing happened from there.

The last time, and most recent, that my main was iced they didn't even bother putting a reason down. They simply iced me. So yeah... they're weird wouldn't you say? lol

[Xenin]

Also, if you wait a bit before sending a ticket, it might help. I waited a month before sending a ticket (got unfrozen) and the other time, I sent a ticket the day after and nothing happened from there.

 

Hm, I already sent the ticket immediately, on the same day I was frozen. The cheater account asking for getting a non-cheater back. XD Maybe I should wait now and then try again in a month or so.

I heard of people saying that TNT might immediately freeze side accounts as well as soon as they find out about them, might they have been older side accounts and only undetected or newbie accounts only created for sending in that ticket... Yes, TNT is definitely weird. But then again, there's not much to lose on the cheater account aside of a ticket and half a year of cheating. Well, I might have to create a new account since that is my last side account left. Does anyone know if I can use the same email adress for activating a new account that I also had for the cheater account, even if that was frozen? Without putting that newbie account at risk to be frozen soon as well I mean?

[Amie]

Hm, I already sent the ticket immediately, on the same day I was frozen. The cheater account asking for getting a non-cheater back. XD Maybe I should wait now and then try again in a month or so.

I heard of people saying that TNT might immediately freeze side accounts as well as soon as they find out about them, might they have been older side accounts and only undetected or newbie accounts only created for sending in that ticket... Yes, TNT is definitely weird. But then again, there's not much to lose on the cheater account aside of a ticket and half a year of cheating. Well, I might have to create a new account since that is my last side account left. Does anyone know if I can use the same email adress for activating a new account that I also had for the cheater account, even if that was frozen? Without putting that newbie account at risk to be frozen soon as well I mean?

 

Imo, it'd have been wiser not to send the ticket from a cheater account. And I'd suggest you just use a new email, it's not much trouble to make one - better safe than sorry

 

TNT's freezes are basically random, and the chances of getting frozen on a legit account are pretty similar to those on a cheating account from my experience I suggest you forget about TNT and cheat like crazy on your cheat account. (:<

[jinq]

Hm, I already sent the ticket immediately, on the same day I was frozen. The cheater account asking for getting a non-cheater back. XD Maybe I should wait now and then try again in a month or so.

I heard of people saying that TNT might immediately freeze side accounts as well as soon as they find out about them, might they have been older side accounts and only undetected or newbie accounts only created for sending in that ticket... Yes, TNT is definitely weird. But then again, there's not much to lose on the cheater account aside of a ticket and half a year of cheating. Well, I might have to create a new account since that is my last side account left. Does anyone know if I can use the same email adress for activating a new account that I also had for the cheater account, even if that was frozen? Without putting that newbie account at risk to be frozen soon as well I mean?

Also, if you want the account unfrozen, make sure you have the original email address of the account, once, I waited for a month because I couldn't access the original email address.

[Xenin]

Since sending around emails between Neopets and any of my old email providers doesn't work anymore (get the message on Neo that my mail bounced) I can't create new accounts with any of the old adresses anyways and moved to a new provider that still works.

I added the original email to my ticket though and also sent from the original account to the Neo support team (which luckily didn't bounce). No answer so far though, the ticket doesn't even seem to be looked at.

[LtSurge]

Weird thing is, tickets seem to be opened random.

I entered a ticket, within 2 days I had a reply. My friend did it a day earlier then me, and it took TNT 2 weeks te reply.

I wonder how they do this..

[Katya]

Weird thing is, tickets seem to be opened random.

I entered a ticket, within 2 days I had a reply. My friend did it a day earlier then me, and it took TNT 2 weeks te reply.

I wonder how they do this..

 

TNT just doesn't care for its players, and randomness its their motto.

Random freezings, random issues getting fixed (when they are), random bugs, random contests (pun intended ), random unfreezings.

You can only rely on YOUR luck to not get caught by THEIR randomness crap.

[jinq]

TNT just doesn't care for its players, and randomness its their motto.

Random freezings, random issues getting fixed (when they are), random bugs, random contests (pun intended ), random unfreezings.

You can only rely on YOUR luck to not get caught by THEIR randomness crap.

Yeah, one of my accounts got frozen for a real reason, got unfrozen. The other got froze for someting random, they said they couldn't return my account based on their evidence. I wonder what that evidence might have been