From today's news.
9th September - Draik Day Transition Update - The move to our new home at JumpStart continues and we're almost ready for a very big step: the transfer of all code, databases, and server infrastructure! The programmers have had their 'DO NOT DISTURB' headphones on for the past few months now and we expect to get the 'GO GO GO' nod from them soon. So, we wanted to give everyone a heads up about the upcoming downtime and provide info on what you can expect. WALL OF TEXT! Here's the scoop:
- Downtime: The entire site needs to come down for the move and will need to remain down until everything is ready on the other side.
- This also includes the NC Mall, Premium account management, the Help Centre... everything!
- You will see a Down for Maintenance Pteri during the downtime. There's also the possibility of an error telling you that the website doesn't exist during certain points in the process. Do not fear! That's normal and we do exist... mostly.
- Length: We currently anticipate about two days of downtime.
- Timing: Right now it looks like we'll be ready to begin either later this week or early next. We'll post another update as soon as we have more timing info for you!
- Your Account: All your account data is safe and sound and your Neopets will be there to greet you when the site returns!
- Side Effects: Unfortunately, because of their size and the work required to migrate them, a couple big things won't be included in this transition.
- Habitarium: Professor Clodbottle is hoping to have a gift for everyone after the move, as a thank you for helping him with his experiments.
- Petpet Park: Petaria will not be accessible after the transition. If you happen to also be a Petpet Park member, you'll be receiving more information soon about that site and your membership.
- Premium Members: We'd like to make up for your lost time with some free NC. It will be delivered via Neomail within a few days once we return from the downtime.
- NC Shoppers: We'll make up for any items you used that were affected by the downtime. More info will be provided when we come back up.
*WHEW* Sorry for the wall of text but we wanted to provide as much info as possible. We'll keep everyone updated as we get closer. Thanks so much for your patience during the move (and in the months since the sale to JumpStart)! We hope to make this move as quick and painless for you as possible.
So long downtime soon and no more habitarium.
Thoughts?
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