8 replies to this topic

[T2dR]

Okay, so I need some help accessing an old side account of mine... I hope this is the right place to post about it.

So anyway, I sent a ticket about it on Neopets, but apparently the email had been changed. Even though it says on the lookup: "To TNT: This is (username's) SIDE account" and it has been there since the account existed, and I provided as much info as I could, they wouldn't help me because I didn't give them the correct email address.

I have no other emails except for two, with an additional one that I deleted, so I have no clue what address it could be.

 

I usually wouldn't care, but as well as the account being 7+ years old, I have a pet there named after my eldest brother (who I can't see a lot for reasons I promised not to tell) and I'd like it if I can get him back instead of waiting until who knows when for the account to be purged and recreating him. Heck, I don't even want the account! I just want my well-named pets!

 

I know this all sounds silly, but I'd appreciate your help! I'll PM the username if needed.

[NapisaurusRex]

We don't do hacking or cracking here.

 

Sucks that you can't get your pets though.

 

Did you try sending in a ticket saying you got scammed or something?

[jinq]

Say you previously used the addresses but can't access it (remembering the orignal email address will be a big bonus).

 

It would be best if you have access to an email you previously used (I recovered an account this way) but I don't think that will be much of an issue.

[NapisaurusRex]

Say you previously used the addresses but can't access it (remembering the orignal email address will be a big bonus).

 

It would be best if you have access to an email you previously used (I recovered an account this way) but I don't think that will be much of an issue.

I've recovered an account this way... I listed all the emails that had ever been associated with my account, even though I didn't have access to the email the hacker changed it to and TNT changed all the login info for me and sent it to me.

[T2dR]

I've listed all the emails I've ever used and they still wouldn't help.

 

 

Did you try sending in a ticket saying you got scammed or something?

 

I'll try this, thanks. ^^

[Karyx]

If it's a case of not being able to remember your birthday, I suggest trying to log in to http://www.petpetpark.com/ to reset all of your details, including your email. I've known people to get back their accounts this way.

 

If it's a forgotten password though, then it'd be no help

Edited by Karyx, 09 September 2014 - 11:06 PM.

[Strategist]

If it's a case of not being able to remember your birthday, I suggest trying to log in to http://www.petpetpark.com/ to reset all of your details, including your email. I've known people to get back their accounts this way.

 

If it's a forgotten password though, then it'd be no help

This method will no longer be available shortly, seeing as JumpStart are removing PetPet Park (along with Habitarium).

[Karyx]

Yes well, the recommendation is that he do it now, though

[Pigeon]

How do you guys reset info on Petpet Park? I can't seem to find the email reset link, only the password one. Thanks in advance!