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Why you don't want to work in customer service


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23 replies to this topic

#1 Bone

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Posted 08 October 2014 - 06:09 AM

 

#standwithjen



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    #2 DonValentino

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    Posted 08 October 2014 - 06:39 AM

    12 minutes..can you summarize it for me please



    #3 Emily

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    Posted 08 October 2014 - 06:45 AM

    Damnit Jen.

     

    lmao this lady is too much. Candles are serious business. 

     

    http://www.buzzfeed....are-you-reality



    #4 Bone

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    Posted 08 October 2014 - 06:50 AM

    12 minutes..can you summarize it for me please

     

    Unreasonably angry woman from Wisconsin is shaking from fury because Jen at Bath & Body Works mistakenly told her they had a candle that was actually out of stock. Jen apologizes profusely, offers her coupons, and directs her to who she would need to call to get any further compensation. SHE GETS ANGRIER.



    #5 Silver

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    Posted 08 October 2014 - 07:40 AM

    I've had to deal with people like this. People get unreasonably mad at some of the silliest things. Part of me feels bad for them, but there's always a part that is slightly resentful.



    #6 Norava

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    Posted 08 October 2014 - 08:03 AM

    Wow. Just wow. She should be grateful that the clerk offered to do anything at all. What a ridiculous attitude.



    #7 Batori

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    Posted 08 October 2014 - 09:23 AM

    I saw this the other day and it still amazes me. All this over Christmas candles. I've had some doozies, but I fear that someday I'll meet someone like this woman.



    #8 Kat

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    Posted 08 October 2014 - 09:34 AM

    Watched this video yesterday and lol'd so hard. Why does she want only 2 particular scents of candles?? Why are they such SRS BSNS?? I think this lady needs to get her hormones checked.



    #9 Batori

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    Posted 08 October 2014 - 10:13 AM

    Watched this video yesterday and lol'd so hard. Why does she want only 2 particular scents of candles?? Why are they such SRS BSNS?? I think this lady needs to get her hormones checked.

    Sadly, that's just how some customers work. They get volcanically pissed over the littlest, most trivial things.



    #10 Trichomes

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    Posted 08 October 2014 - 10:20 AM

    This bitch is clueless about the way things work in retail, not to mention absolutely insane.



    #11 Emily

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    Posted 13 October 2014 - 10:15 PM

     

    hahahaha



    #12 MozzarellaSticks

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    Posted 13 October 2014 - 10:21 PM

    It's surprising no one knows she does this. This is her account. She even admits she embellishes for effect. It's all supposed to be funny. But there are really customers like that. We've had a guy fight us for 8 cents. 8 fucking cents. And then pay with extra change.



    #13 Liesa

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    Posted 13 October 2014 - 10:22 PM

    Oh yeah I got loads of these people at one of my weekend jobs in the butchers. We got all the meat ordered from somewhere else so if it was out of stock they'd have to come back on monday. And there were always old people coming for the weirdest shit like pigs feet and stuff, and got mad when we didn't have them.

     

    "You're a butcher, you sell pigs meat, ergo you should have the feet and ears too to give to me!"

    Man the times I had to explain that man we didn't have fresh pigs in the back -_-



    #14 luvsmyncis

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    Posted 16 October 2014 - 06:48 AM

    "I think I deserve something." - the root of all retail evils

    #15 Bone

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    Posted 16 October 2014 - 06:52 AM

    "I think I deserve something." - the root of all retail evils

     

    The way she says it makes my skin crawl.



    #16 Frizzle

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    Posted 16 October 2014 - 09:10 AM

    ldiot.

    #17 Guest_Kate_*

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    Posted 16 October 2014 - 12:09 PM

    "WHO THE FUCK AM I TALKING TO? ARE YOU NOT A LIVE PERSON!?" 

    Hahahanopenope. I hated dealing with idiots like this. 



    #18 pkdust

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    Posted 16 October 2014 - 05:19 PM

    I love customer service, but i really FRIKIn hate it. People can be so rude or so stupid. Just tonight:

     

    Me: Hi, are you here for a pickup?

    Customer: Yes

    Me fumbling around looking at 15 different take out bags...: Do you know what was on the order sir?

    Customer: Yes

    Me: *explodes*



    #19 Floofy

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    Posted 16 October 2014 - 07:02 PM

    Please watch the video Emily posted!  LOL had me in tears.  But the first vid is great too :lol2:

     

    I don't know why I find this so funny... I've been in Jen's shoes many times lol


    Edited by Floofy, 16 October 2014 - 07:03 PM.


    #20 masxed

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    Posted 16 October 2014 - 08:23 PM

    "TURN YOUR CAMERAS OFF" You know, those things you use to listen to videos on youtube.  :lol2:  :lol2:  :lol2:

     

    Edit: There's three of us laughing so I can use that many btw.


    Edited by masxed, 16 October 2014 - 08:23 PM.


    #21 luvsmyncis

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    Posted 16 October 2014 - 09:44 PM

    Me: Hi, are you here for a pickup?
    Customer: Yes
    Me fumbling around looking at 15 different take out bags...: Do you know what was on the order sir?
    Customer: Yes
    Me: *explodes*


    You're asking the wrong questions.

    #22 Romy

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    Posted 17 October 2014 - 02:01 AM

    "I think I deserve something." - the root of all retail evils

     

    "Because I'm giving you money, I own you."



    #23 Mishelle

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    Posted 22 October 2014 - 03:22 PM

    Shit like this pisses me off. People think just because they patron a store we have to be their slave, their therapist and their parent at the same damn time.



    #24 nihoca

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    Posted 22 October 2014 - 05:54 PM

    no matter where you work youll notice the general public is not sometihng u want to deal with 




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