33 replies to this topic

[Alexiel]

I know back in the day of the Lutari Island app if you had an account that needed a birthday due to inactivity you could still log through that (making the account active and therefore no longer needing the dob on site.) No idea if this method works on the mobile site or the new game though.

Worth a try I suppose.

[Foxi]

I lost one of my very first accounts, which is now long since been purged. Luckily nothing of value was really on it. I was a kiddie and used a fake birthday to access the forums. 

[WhimsicalOakTree]

Yes and I kept trying different years until I found what mine was. That was close.

[Kraehe]

This has happened to me multiple times actually.   When Neopets was still under Viacom, I sent in tickets for like 3 different accounts that I forgot the birthdays for. I just made sure to supply enough information that those accounts were mine and sure enough they sent me the birthdays via email after a week. You can also try commenting on the posts of Neopets on their FB page, they do reply occasionally. 

[glutena]

Yup, just mail them. Give them info about neofriends and things in your sdb etc and they'll most likely return the account to you. =)

... or you can take the long way and try every single possible date you might have picked... 

[SnowfaLL]

I've sent in tickets when I lost access to my accounts before. They take their own sweet time answering them, but it does work... eventually. Took them a few months to get to mine. Don't lose hope!

[Chuuya]

hahahah I have before!!! but I was smart-ish 

I would make it the same day as i created the account! so when i look at the look up it would say member since and the date 

would be "my birthday" mhahahhahhah

[Sony]

only to my main account

luckily i have friends that can get it for me whenever i need

which isnt often because i wrote it down haha

[Wombat]

I've submitted a ticket for mine, keeping my fingers crossed. Same email, password has been reset appropriately, but apparently I wrote down the wrong birthday. It's frustrating.