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Is there anyway to get accounts back that were frozen due to the leak?


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5 replies to this topic

#1 Rickster

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Posted 09 April 2017 - 09:37 AM

Apparently there was a leak of neopets information, all accounts created after 2011. I lost four accounts and I was wondering how I would get them back? It has been over a year i think since I last got into them. Any help is appreciated.



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    #2 Briavel

    Briavel
    • 10 posts

    Posted 09 April 2017 - 10:35 AM

    You could try submitting a support ticket, but that could take a while and you'd need a lot of proof



    #3 Rickster

    Rickster
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    Posted 09 April 2017 - 10:38 AM

    darn ok, I guess i will take it as a loss.



    #4 WarezHaxor

    WarezHaxor
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    Posted 09 April 2017 - 11:52 AM

    You may not need nearly as much proof due to a leak. Can't hurt to try at the very least. If you know the emails associated to the accounts, submit a ticket and post on the boards...you may get them back...its only 5 minutes of your time at the very least.

    #5 Hikimaru

    Hikimaru
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    Posted 09 April 2017 - 04:56 PM

    I'm currently trying to recover an account since 2 years ago, however some people are lucky and can get their account back, it doesn't hurt to try.



    #6 BirdistheWord

    BirdistheWord
    • 204 posts

    Posted 22 April 2017 - 09:10 PM

    I got one of mine back this way. It's possible.  I think they've just started opening accounts without a lot of givesafucks though.


    Edited by BirdistheWord, 22 April 2017 - 09:12 PM.



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