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NC card that I bought had a code that had already been used


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#1 Grimley

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Posted 07 June 2017 - 05:57 PM

I purchased a $29.99 NC card from here tonight, and when I tried to redeem the code, I received a message that the code had already been redeemed. Can you please advise? I find this quite ocncerning, and it does make me hesitate in terms of future purchases here.

 

Thank you very much in advance!  :heart:

 

JpolBCW.png



#2 Strategist

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Posted 07 June 2017 - 06:14 PM

Probably just an erroneous code that was entered wrong into the system. Best to just PM Hydrogen/Pyro to get it fixed. They will send you a new one asap. :) 



#3 BirdistheWord

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Posted 07 June 2017 - 06:20 PM

Still safer buying it via here than through JS.... that's not even a joke.



#4 Strategist

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Posted 07 June 2017 - 06:59 PM

Still safer buying it via here than through JS.... that's not even a joke.

This ^ at least you're guaranteed some sort of decent customer service and response from the staff.



#5 Massacrador

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Posted 07 June 2017 - 08:00 PM

@SheOfTheEnderworld who was your seller? just wondering because I want to buy some too :p



#6 arcanum

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Posted 07 June 2017 - 08:03 PM

@Massacrador it was purchased from the Neocodex store.



#7 Massacrador

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Posted 07 June 2017 - 08:06 PM

@Massacrador it was purchased from the Neocodex store.

 

 

Thanks!! I want to buy it with NP... xD



#8 Junjie

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Posted 07 June 2017 - 09:00 PM

Thanks!! I want to buy it with NP... xD

 

@Cannabis You still doing this btw bro?



#9 Cannabis

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Posted 08 June 2017 - 01:26 PM

@Cannabis You still doing this btw bro?

 

Wait what I think you might've tagged the wrong person lol confused



#10 Junjie

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Posted 08 June 2017 - 04:52 PM

Wait what I think you might've tagged the wrong person lol confused


Haha ok. Thought I saw you post a comment (reply to status update) once where you mentioned you don't mind buying something in exchange for enough NP. Ignore my previous post then. :p

#11 Grimley

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Posted 08 June 2017 - 05:22 PM

Haha ok. Thought I saw you post a comment (reply to status update) once where you mentioned you don't mind buying something in exchange for enough NP. Ignore my previous post then. :p

 

I still haven't gotten this settle with @Pyro699 (who hasn't even read my message about it yet), @Hydrogen any way you can help me out in this regard?



#12 Strategist

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Posted 08 June 2017 - 05:24 PM

I still haven't gotten this settle with @Pyro699 (who hasn't even read my message about it yet), @Hydrogen any way you can help me out in this regard?

:(



#13 Hydrogen

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Posted 14 June 2017 - 04:12 PM

Just as a note, we got this resolved :). If you still need help, please let us know and we'll do our best to make things right. I'm sorry it took a bit longer than normal to get this taken care of. Been super busy at work lately :(.


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