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How to contact Neocodex Admin?


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6 replies to this topic

#1 smooks

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Posted 30 November 2017 - 10:56 PM

Just trying to repurchase advanced membership & I get,

"You have already purchased this item and it cannot be purchased again. A renewal invoice for your existing purchase was generated which has since expired. Please contact an administrator for assistance."

 

 

 

Haven't had advanced for 3+ years,

I get Windows asking me to sign in when I try to contact admin directly, dont wanna do that.



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    #2 Adam

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    Posted 30 November 2017 - 11:15 PM

    I'd tag Waser Lave, but I can never figure it out, so I'll tag @KyloRen who seems to know how to do it.

    Waser Lave will help you out, or @Hydrogen if he's around.

     

    @Pyro699 @Emily



    #3 Bones

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    Posted 01 December 2017 - 12:47 AM

    Laser is MIA at the moment but the rest should be able to help



    #4 Guest_Kate_*

    Guest_Kate_*

    Posted 01 December 2017 - 04:20 AM

    @Hydrogen @Pyro699 @Emily

    -- 

    Also it would definitely help if you made a support request! :) That goes directly to staff e-mails.



    #5 KaibaSama

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    Posted 01 December 2017 - 06:23 AM

    @Adam
    I have no idea how to do that

    Oh wait..you were talking about tagging Waser..thought you were talking about fixing the issue
    @Waser Lave



    #6 Hikimaru

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    Posted 01 December 2017 - 11:38 AM

    @Adam to tag Waser Lave, you can use this:
     

    @ [mem ber= "WaserLave"]

     

    Without the spaces, as here:

    @Waser Lave

     

    And it works without the @ too: Waser Lave.

     

    *flies away*



    #7 Pyro699

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    Posted 01 December 2017 - 03:24 PM

    Looking into it.

    Just trying to repurchase advanced membership & I get,
    "You have already purchased this item and it cannot be purchased again. A renewal invoice for your existing purchase was generated which has since expired. Please contact an administrator for assistance."[/size]
     
     
     
    Haven't had advanced for 3+ years,
    I get Windows asking me to sign in when I try to contact admin directly, dont wanna do that.


    Should be good now :)


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