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Bought advanced membership for abrosia and it won't even open today


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9 replies to this topic

#1 fiasco817

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Posted 01 April 2018 - 02:07 AM

this happens far too often as well, what gives? if this keeps happening I won't buy advanced again

 

error message: NeocodexProgramLauncher quit unexpectedly.


Edited by fiasco817, 01 April 2018 - 02:37 AM.


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    #2 Strategist

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    Posted 01 April 2018 - 02:25 AM

    A little bit more info might help. What's not opening? The Abrosia program, the Program Manager? Do you get any errors popping up at all?


    @Pyro699 will be able to assist with this asap.

     

    I tried running the Program Manager and got this error when it tried to fetch any updates from our server:

     

     Traceback (most recent call last):
      File "pre_loader.py", line 59, in <module>
      File "simplejson\__init__.pyc", line 385, in loads
        
      File "simplejson\decoder.pyc", line 402, in decode
      File "simplejson\decoder.pyc", line 420, in raw_decode
    simplejson.decoder.JSONDecodeError: No JSON object could be decoded: line 1 column 0 (char 0)
    Traceback (most recent call last):
      File "pre_loader.py", line 59, in <module>
      File "simplejson\__init__.pyc", line 385, in loads
        
      File "simplejson\decoder.pyc", line 402, in decode
      File "simplejson\decoder.pyc", line 420, in raw_decode
    simplejson.decoder.JSONDecodeError: No JSON object could be decoded: line 1 column 0 (char 0)
    Traceback (most recent call last):
      File "pre_loader.py", line 79, in <module>
      File "/cdx/svn/checkout/core/trunk/Program Manager/ProgramManager.py", line 57, in <module>
    ImportError: Bad magic number in C:\Program Files (x86)\Neocodex\Manager/Lib\HTTPwrapper.pyc
    Traceback (most recent call last):
      File "pre_loader.py", line 79, in <module>
      File "/cdx/svn/checkout/core/trunk/Program Manager/ProgramManager.py", line 57, in <module>
    ImportError: Bad magic number in C:\Program Files (x86)\Neocodex\Manager/Lib\HTTPwrapper.pyc
    


    #3 fiasco817

    fiasco817
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    Posted 01 April 2018 - 02:40 AM

    I am trying to open the neocodex program manager, this also happened to me 2 days ago and it finally stopped, if it kept happening I would not have even bought advanced but I eventually dragged the program manager icon to my desktop and opened from there and it worked, but now it won't open no matter what, thanks for the quick reply though

     

    this is frustrating though because I use abrosia for autobuying and pay $5 a month and have a mac, when I had a PC and could use valorsuite which is free I never had any troubles at all, this paid service should have less errors



    #4 Cryptker

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    Posted 01 April 2018 - 04:48 AM

    Not working for me either.



    #5 JaXxX

    JaXxX
    • 11 posts

    Posted 01 April 2018 - 04:54 AM

    not working for me either :S



    #6 Adam

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    Posted 01 April 2018 - 06:42 AM

    Interestingly enough I opened the program manager a few times and only got this error in the log. 

     

    Traceback (most recent call last):
      File "pre_loader.py", line 79, in <module>
      File "/cdx/svn/checkout/core/trunk/Program Manager/ProgramManager.py", line 57, in <module>
    ImportError: Bad magic number in C:\Program Files (x86)\Neocodex\Manager/Lib\HTTPwrapper.pyc
    


    #7 Meloetta

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    • 37 posts

    Posted 01 April 2018 - 07:24 AM

     

    Interestingly enough I opened the program manager a few times and only got this error in the log. 

    Traceback (most recent call last):
      File "pre_loader.py", line 79, in <module>
      File "/cdx/svn/checkout/core/trunk/Program Manager/ProgramManager.py", line 57, in <module>
    ImportError: Bad magic number in C:\Program Files (x86)\Neocodex\Manager/Lib\HTTPwrapper.pyc
    

    got this issue as well



    #8 riceman90

    riceman90
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    Posted 01 April 2018 - 07:26 AM

    Traceback (most recent call last):
      File "pre_loader.py", line 79, in <module>
      File "/cdx/svn/checkout/core/trunk/Program Manager/ProgramManager.py", line 57, in <module>
    ImportError: Bad magic number in C:\Program Files (x86)\Neocodex\Manager/Lib\HTTPwrapper.pyc
    Same Error


    #9 ShadowLink64

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    Posted 01 April 2018 - 09:31 AM

    Please try now.

     

    I'll look into also getting the Advanced Membership extended in light of the unexpected downtime.



    #10 fiasco817

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    Posted 01 April 2018 - 12:30 PM

     

    Please try now.

     

    I'll look into also getting the Advanced Membership extended in light of the unexpected downtime.

     

    hey thanks man!! I did have advanced membership years ago which was the last time I was active on neopets and never had issues with abrosia, so I will continue with advanced if it is fixed soon.

     

    edit- it is working for me now no problem!!


    Edited by fiasco817, 01 April 2018 - 12:32 PM.



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