13 replies to this topic

[Robindoo]

Is the tracking of items bought from Abrosia working?

[Strategist]

I just checked my Buy Logs in my Neotracker and it seems that it stopped recording buys for me too. @Pyro699 @ShadowLink64? Any insight please? Maybe something on the back end has stopped working

[Pyro699]

Yeah, something stopped working March 1st - let me take a look...

Update:
Somehow there was a user with a timezone set to an empty string ¯\_(ツ)_/¯
I have manually re-run the cronjobs and everything should be running properly now. Please let me know if you ever notice the "last updated" date, be more than 3 days off.

[Strategist]

Cheers @Pyro699 Much appreciated.@ Robindoo , did this fix your issue?

[Robindoo]

@Strategist @Pyro699 will run the Abrosia now  and see how it goes. Much appreciate it for fixing the issue  

Got RS banned today. Lols. Wont be able to test it.

[Robindoo]

Update: It solved the issue. Thanks for the help

[Pyro699]

Thanks for the update.

[Jibrille]

I have the same problem. Stopped playing 2 years ago and came back last week, but there are no updates on neo tracker, my bank balance also remains the same

[huffpuff]

My neo tracker still hasn't been tracking, last track date was April 9th.

[Strategist]

@Pyro699 might need to do another quick fix mate.

[Pyro699]

Thanks for tagging me @Strategist - I will take a look now.

I just ran them all manually, found the only one that was not tracking was the bank updates. Buy / Sales logs should still have not worked... however i ran everything manually... Please let me know if something is still not working

[Robindoo]

Thanks for tagging me @Strategist - I will take a look now.

I just ran them all manually, found the only one that was not tracking was the bank updates. Buy / Sales logs should still have not worked... however i ran everything manually... Please let me know if something is still not working

 

 

@Pyro699 The issue is still existing. Nothing has been track for the past 2 months.

[Pyro699]

I found and fixed one error with loading up the neotracker, are you able to try again for me? I do not have a neopets account anymore, so testing this is a little difficult for me
The data is there, I just need to figure out why it isnt working for you

I see you have two profiles, and the cached folders for each of them are there.

[Robindoo]

Yes! Its working again. Thanks so much for fixing it up. Can finally see who have been contributing to my neobank again. Haha.