Let me explain a bit.
I work at a hellhole named Quanta. We have an agreement with Hewlett-Packard to repair their shitty HP and Gateway notebooks. I learned while working here that they switched the term from laptop to notebook because people were confused when their laps got excessively hot because they literally kept it on their lap the entire. fucking. time. In fact, I had a woman send in a letter with her customer data sheet saying that her laptop gave her second degree burns on her legs. Y'know, after she had it on for ten hours. And she still wondered why, after TEN hours, it could possibly burn her. And therein lies my rant.
People are fucking dumbasses.
People who send in their laptop saying, 'the wireless doesn't work, I think the radio is broke,' or better yet, 'I HERD FRUM A FREND WHO KNOWZ BOUT CUMPUTARZ VERRY VERRY GUD THAT THE VIDEO CARD MUST BE GOING BAD.' Yes, son. The video card in your laptop that has an integrated nVidia video CHIP is going bad.
And who the fuck has the balls to send in their laptop when it's got cockroaches, urine, feces, blood, vomit ET CETERA festering inside it? And all they say is, 'it won't turn on.' Really? Really? By the way, we send your bitch computer right back without notifying you and flag the system if you try this.
And to all the bitches who send in their systems saying, 'It just stopped working one morning,' or, 'all of a sudden it got lines on the screen!'... we're not fooled. Yeah, it magically stopped working when you threw it down the goddam stairs, or spilled your friggin' soda on it. Ya failed to mention that part.
And no, your warranty does NOT cover punching your keyboard until it dents in.
And I'm not even sure if these are the worst, or if it's the assholes who send in their shit with mean letters, saying that the laptop is the shittiest thing on Earth (which, HP's are very close to being- known design fault that causes the same issues with the motherboard EVERY DAMN TIME) and- best part ever- THE ENTIRE ISSUE IS THEY'RE DOING IT RONG. The bitch who has her wireless disabled and complains about wireless. The anal retentive customer who sends in a computer with no issues seven times. And, one of my favorites, the one who sends it in saying that the keyboard is typing numbers and symbols instead of certain keys. Hey, Susie? You've got number lock on.
RRRRRRRRRRRRRRRRRRGH. AMBER SMASH.
ITT we bitch about dumbasses we have to deal with in some way shape or form at work.
