14 replies to this topic

[Turtleboy]

Hey, I was wondering if there was any way to bypass this?

I figured if there was, this would probably be a good place to start looking

Thanks guys!

[WakaWaka]

Hey, I was wondering if there was any way to bypass this?

I figured if there was, this would probably be a good place to start looking

Thanks guys!

I think they fixed the bypass already..where you go to the help section and login from there(IIRC).

[Georgina]

yup nothing out at the moment that lets you bypass this, only was unfortunatly is guessing untill you get it right!

If you have the account neofriended then atleast you will have the age hopefully gl

[Turtleboy]

no it was a bajillion years ago
i'm going to miss it. labbed it every day for a bajillion years

[Georgina]

you could allways try tnt - there pretty helpfull now adays with birthdays, aslong as you can tell them a little bit about ur account so they know ur not stealing it, like previous passwords, any nc items bought, maybe neofriends.

[Turtleboy]

So do I just message them? Like fill in a support ticket on my current account?

[Georgina]

yup that should do it (would help if you were on the same email as your current account aswel)

[Turtleboy]

Thanks for your help Georgina! I really hope this works. CROSSES FINGERS!

[Salamanda]

This is irrelevant but I have to ask!

Do you like turtles??!

[Turtleboy]

This is irrelevant but I have to ask!

Do you like turtles??!

Not, really no
Didn't want to use my neopet username here (for obvious reasons)
And I'm not really sure how TurtleBoy even came up.

I'm a strange nugget.

[luvsmyncis]

[Turtleboy]

I can't tell if this is my computer or me being retarded.

So TNT has sent me a reply to my support ticket (well at least thats what my email says)
They give me this link to follow through and fix whatever. So i go click it and it goes to my log in screen.
I'm just happily filling in my info and boooom, i get in!
When I get in, it flashes to the support page and then before i can click anything it goes to my pet central page.
So I do this a couple of time and it still doesnt work.

At this point im like double you tee eff.
SOOO, I type in http://customersupport.neopets.com/ and I try to click my support.
HOWEVER, everytime I click my support - it brings me to my pet central page.

Anybody have a similar problem?

Funny, all the other tab i.e Home / Online Support / Request Support / My support works fine

[Georgina]

try it in a different browser, ff or ie or chrome idk.

It should take you to a login form, then you will need to log in to sumbit a ticket, if you cant log into the account you want to talk about log into your current one.

[Turtleboy]

try it in a different browser, ff or ie or chrome idk.

It should take you to a login form, then you will need to log in to sumbit a ticket, if you cant log into the account you want to talk about log into your current one.

Thanks for all the help you have provided already btw.

It takes me to a login form which upon completing brings me to the pet central page. I already filed a ticket with my current account for my other account yesterday night. They replied already - just I can't reply to their comment now

[apat]

I think ur screwed lol lost like 5 accounts due to this shit