Whilst some users are currently under investigation, I would like to remind all users to practice safe trading whilst dealing with members of the forums. Regardless of how many 'trader reps' a user has, there is still always a slight chance that they may take the oppurtunity to scam you should it arise.
Things to note;
We have a minimum post and account age on the trading forums for a reason. So please take note of the following;
-If a member contacts you via PM because they have ben banned from the trading section, do not deal with them and report it to an administrator.
-If a member contacts you via PM because they do not currently have access to the trading post use extreme caution and use a middleman.
-If a member does not want to use a middleman and you are the least bit uncomfortable, do not trade.
-If you are buying something using paypal (ie; NC codes etc) do not use the gift option.
In regards to the last note;
We have had an incident in which a member paid for something using the gift option on paypal. Many members use this option because there are no fees when using this method.
In the case above, the seller advised they would refund the buyers money, and subsequently provided a screenshot of the paypal transaction. The buyer checked their paypal account yet had not received the funds. It appears as if the screenshot was faked, as they cannot find a matching transaction ID in their paypal. Upon contacting paypal, they have been advised that as the payment was sent as a gift, paypal are unable (read unwilling) to reverse the transaction.
Neocodex will not re-imburse any members who have fallen victim to scamming however we do take these matters seriously and may assist where possible. Members found to have scammed other users will be banned from the forums.
We are also investigating other ways to make trading safer for all members, so if anyone has any suggestions on how we may do so, please PM me and if it seems viable, I will bring it up to discuss with our other staff.