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What works and what is paused ยท Email is limited to account activation and password resets.

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Kass

How do you find out why your neo account was frozen?
Feb 08 2016 08:39 AM
  • KaibaSama's Photo
    KaibaSama
    They used to tell you when you tried to log in, but now all it says is "bad password" instead. I don't think they tell you anymore for some reason.
    Feb 08 2016 08:58 AM
  • Kass's Photo
    Kass
    Ugh that's stupid...
    Feb 08 2016 11:13 AM
  • Kway's Photo
    Kway
    You could try opening a support ticket and ask.
    Feb 08 2016 12:21 PM