13 replies to this topic

[ThreeDollarBill]

Well, that. When I enter my username and password, I get this message:
Login Failed.
We were unable to properly retrieve the information from the server.
Please contact the staff

This just started happening today... D;

[iargue]

Its because of the 502 errors.

Try again!

[ThreeDollarBill]

Is there a thread about these 502 errors? I already searched for it, but got nothing relevant. I'm also concerned because if the Program Manager runs, the program I try to use (in this case, SS) doesn't work properly. After a certain time, an error message pops up and the program doesn't work anymore.
Is this, like, a global error or something?

[Mudkipz]

The same thing happens to me.But I use Mac

[xiolinong]

Happened to me the first time i tried then i closed it and tried again till it worked, also i had to run it as a admin.

[ThreeDollarBill]

There has been two days in a row since I can't even login to the Program Manager >_>
I get this error:
Traceback (most recent call last):
File "ProgramManager.py", line 634, in OnLogin
File "CodexSettings.pyo", line 40, in saveVariable
UnicodeEncodeError: 'ascii' codec can't encode characters in position 0-8: ordinal not in range(128)

Anyone has the same issue?

[Waser Lave]

There has been two days in a row since I can't even login to the Program Manager >_>
I get this error:
Traceback (most recent call last):
File "ProgramManager.py", line 634, in OnLogin
File "CodexSettings.pyo", line 40, in saveVariable
UnicodeEncodeError: 'ascii' codec can't encode characters in position 0-8: ordinal not in range(128)

Anyone has the same issue?

It sounds like you have some weird characters somewhere in the settings.

[ThreeDollarBill]

It sounds like you have some weird characters somewhere in the settings.

How do I fix this? ._.

[Waser Lave]

How do I fix this? ._.

Find out where you have some weird characters and replace them with non-weird ones.

[ThreeDollarBill]

Find out where you have some weird characters and replace them with non-weird ones.

Yes, but I can't even get into the settings. I don't know where I have to go to replace these characters, I just open Program Manager, and get stuck in the very first part where I enter my Neocodex information. There's the File menu (with Exit as the only option) and Edit (with Neotracker Profiles as its only option). I don't know what to do =|
Sorry for my noobness ._.

Edited by IceSandwich, 03 July 2011 - 10:40 AM.

[holaCarlos]

So you can't even log in?
Like Waser said, check for strange characters. My password had one and I changed it through the main site, and only then would it let me log in.

[ThreeDollarBill]

I already checked. Neither my username nor my password include strange characters. Besides, now I receive a different error:

Exception in thread Thread-5:
Traceback (most recent call last):
File "threading.pyo", line 552, in __bootstrap_inner
File "WorkerThreads.pyo", line 440, in run
TypeError: string indices must be integers, not str

EDIT: I tried changing my password, and it finally got me past the initial screen, but the a window popped with the same error above and the main section of the manager just says "This list is empty", so there are no programs to be chosen =/

Edited by IceSandwich, 03 July 2011 - 11:18 AM.

[GarenaMaster]

reinstall and then install it ???

[ThreeDollarBill]

reinstall and then install it ???

I already did that twice. Last night, I got it to work, but didn't use it. Now, I tried logging in and it showed the last error I posted again =(

Edited by IceSandwich, 04 July 2011 - 10:22 AM.