13 replies to this topic

[Pawn]

So my friend told me he hasn't logged onto his neo account in ~3 days yet I've seen him on over the past few days, he then told me he couldn't access his account. The email his account is associated with hasn't been touched in... years. So i assume he was hacked with that whole deleted email thing that can be done. Anyone have any suggestions on a way he can get his account back? It hasn't been frozen. Or even regain access to the email address.

[ToxicS]

tell him to a send a ticket saying he doesnt have access to it and prove it's his by saying what his stocks were items in inventory etc

[Pawn]

Well, I'm trying to help him regain access to the email account via hotmails forgot password thing. I suggested that to him though. See if what he can remember does any good.

[ToxicS]

Well, I'm trying to help him regain access to the email account via hotmails forgot password thing. I suggested that to him though. See if what he can remember does any good.

Forget password thing might be easier. I hope that works for him.

[Pawn]

Indeed. account is verging on 6 years with 320+ avatars and 50+ trophies so him losing it would be quite terrible

[hellodar]

Well, I'm trying to help him regain access to the email account via hotmails forgot password thing. I suggested that to him though. See if what he can remember does any good.

Yeah try to ask him use the forget password option if he rmb his secret question and answer.

[Jibrille]

He is pretty fucked up if someone created a new e-mail with his adress, since hotmail purges old accounts

Try neomailing the new account owner? Maybe it's a good person, idk... and submit a ticket, of course

[Neoquest]

LOL I doubt it'll be a nice person if they use steal accounts via purged E-mails. Plus read boggarts thing about unregistered e-mails, if that account was gained through one then it's a sinking ship.

[Jibrille]

LOL I doubt it'll be a nice person if they use steal accounts via purged E-mails. Plus read boggarts thing about unregistered e-mails, if that account was gained through one then it's a sinking ship.

Unfortunately, you are right

But it's impossible get it back submiting a ticket?

[Pawn]

So the account was frozen for "bad language" =\ Though I decided to send a NM to the hacker last night not expecting any reply but he sent one that said this:

I honestly did feel guilty when I got into this account...It's really amazing. I didn't realize it was so recently used at first. But kudos to him! I actually was going to give it back to him, tell him I will very soon.
I'm not kidding. In about 5 minutes Im going to change his pass back to his old one.

Warning to the rest of you, the reason I was able to get into this account was because he hasn't checked the email he signed up with in a while. You should do the same with yours; I felt sort of bad hacking into a new account once I realized it. Usually, the accounts I get into are very old and if they had much on them the owner wouldn't care.

I'm aware that he did, and that you all care, so I was planning to give it back.

There's two sides to every story. I had an unfairly frozen legit account, so I resorted to this. You probably think I'm an horrible person or something, and I understand that you won't ever understand. So, have a nice day, and to your friend NAME WITHHELD too. Honestly.

Do you think if I gave a screenshot of that NM to my friend he'd be able to use it as proof that his account was hacked to give to TNT?

EDIT: He told me it was frozen for bad language but when I put in any random password it just tells me invalid password instead of the reason it was frozen... and when I look at his Userlookup it says the account was disabled, wouldn't that suggest manual disable?

Also wouldn't TNT be able to see that the account was logged in from an IP address way off somewhere else?

EDIT2: i guess my friend asked TNT to suspend his account for the time being via the ticketing thing so TNT might have done that.

Edited by Pawn, 28 June 2011 - 01:19 PM.

[Shampoo]

"I had an unfairly frozen legit account, so I resorted to this."

logic this beautiful could only come from a middle-school kid. love it.

[Jibrille]

So the account was frozen for "bad language" =\ Though I decided to send a NM to the hacker last night not expecting any reply but he sent one that said this:



Do you think if I gave a screenshot of that NM to my friend he'd be able to use it as proof that his account was hacked to give to TNT?

EDIT: He told me it was frozen for bad language but when I put in any random password it just tells me invalid password instead of the reason it was frozen... and when I look at his Userlookup it says the account was disabled, wouldn't that suggest manual disable?

Also wouldn't TNT be able to see that the account was logged in from an IP address way off somewhere else?

EDIT2: i guess my friend asked TNT to suspend his account for the time being via the ticketing thing so TNT might have done that.

Omg, i'm sorry. Hope your friend get it back soon, srsly. Btw, i think you only get the message saying why it was frozen when you put the real password. Are you sure your friend asked TNT to do that?

[Pawn]

Omg, i'm sorry. Hope your friend get it back soon, srsly. Btw, i think you only get the message saying why it was frozen when you put the real password. Are you sure your friend asked TNT to do that?

Oh you are right... tried a wrong password on one of my old frozen accounts and it said wrong password and the userlookup for that one said disabled as well... so I guess the account is probably frozen. =\

Do you know if a SS of that NM would help him any?

[Jibrille]

Oh you are right... tried a wrong password on one of my old frozen accounts and it said wrong password and the userlookup for that one said disabled as well... so I guess the account is probably frozen. =\

Do you know if a SS of that NM would help him any?

Sending the SS won't hurt, but i have no idea if it will help, i'm sorry