29 replies to this topic

[ahding]

keep up the work

[Waser Lave]

Somebody should sue DreamHost for false advertising with their name.

[Applepi]

Im sorry you guys have had to deal with this stuff, but thank you so much for keeping us updated and working hard to keep things running smoothly in the future

[James]

Thank you guys for doing your very best to do what is right for Codex!

[Juturna]

For me, it was like 2/3 days, so idk where you got 8 hours from.

But at least getting a new server is good! Thank you guys ^^;

[Romy]

Is there anyway members can help?

I don't mind collaborating monetarily speaking or by any other means.
I just want to help you guys.

Edit: I can make a Facebook page to keep members informed (real time) or keep your twitter page up to date. I really do have too much time on my hands.

Edited by Pikachuu, 27 February 2012 - 03:52 PM.

[jonahfinn]

I wasn't even aware you guys had a twitter account until i googled "is neocodex down?"
Thanks for all the updates guys!

[Hydrogen]

Is there anyway members can help?

I don't mind collaborating monetarily speaking or by any other means.
I just want to help you guys.

Thank you for the consideration . Right now, we just need to do a few more things on the new server before we can start moving things over. I think things are stable on the current dreamhost server so until we can finish up with the new one, this will have to do. Hopefully we can move things over without too much downtime though.

[Romy]

Thank you for the consideration . Right now, we just need to do a few more things on the new server before we can start moving things over. I think things are stable on the current dreamhost server so until we can finish up with the new one, this will have to do. Hopefully we can move things over without too much downtime though.

D'oh. i updated this as you were replying to it.

I dont mind keeping the twitter page updated for you guys or making an FB page.

Just to make sure everyone is kept up to date ofc.

Edited by Pikachuu, 27 February 2012 - 03:54 PM.

[RayX00]

Changing to a more stable server is probably the only true solution, I like how fast the admins can work to move the site sections, especially the huge database. Hope everything goes well and we can get the PM back on soon. The legit players must be having a ball right now...so let's crash it!

[ShadowLink64]

For me, it was like 2/3 days, so idk where you got 8 hours from.

But at least getting a new server is good! Thank you guys ^^;

At the time this news post was made, it was only 8 hours. Then it became 2 to 3 days.

Needless to say, we have some moving of hosts to do.

[Hydrogen]

I wasn't even aware you guys had a twitter account until i googled "is neocodex down?"
Thanks for all the updates guys!

We don't really advertise it much . But we're going to start advertising with it soon so maybe we can build up a list of followers there... We'll see .

[likerobots]

I can totally understand how frustrated you guys probably are about dreamhost. I was even thinking yesterday about how i'd totally file a lawsuit or something for their unreliability.
thanks for the update, and good luck with a smooth transaction

[Jun]

I wasn't even aware you guys had a twitter account until i googled "is neocodex down?"
Thanks for all the updates guys!

Same here, kept refreshing ncodex's page and dreamhost's pages frequently for the updates. I'm sorry for dreamhost, sad days await them..

[4AM]

Very nice to be see you guys back up and running again!
I was afraid you guys shut down or something.
I was so lost without codex I wasn't sure what to do with myself hah.

[ShadowLink64]

The site keeps cutting in and out. We're trying to get our services up (Program Manager) and package our files for the upcoming server move, but the host seems to be making that impossible. A lot of things are broken.

Sorry for the inconvenience. We're just as pissed about things as you are.

[Jocas]

keep it up guys !

do you know when will everything be back up and ready to be used again ?

[kissnyc]

I forgot how painful it is to price my shop without neocodex. Can't wait for the programs to be up and running again. Damn dreamhost.

[ShadowLink64]

Update 9:19 PM PST:
Pyro and I have no good idea how to fix this, so we're currently trying to reinstall the python backend software that powers the program manager since there seems to be stuff missing. Because the host is still running tasks on the server, our commands are often not being accepted or are talking an eon to load. Sorry for the delay.

Update {whatever time it is now}:
Program Manager is back!
Stay tuned from the admins about compensation for the downtime. Very sorry this had to happen.

[Yung]

Way to go Slink! You're awesome dude!! +Rep

...Well... I would +Rep but I guess I already used my 3 for the day. I will +Rep you after midnight.

[iargue]

For those that want a little read, here is what caused our downtime: Dreamhost

We weren't the only ones affected, however this downtime has been the final straw for us and another server is being prepared. Hopefully the site will remain stable until then.

Hydrogen and Shadowlink spent most of yesterday setting up the new server, and I dare say most of today as well.

Why are they doing more work now that they retired?

[Strategist]

Why are they doing more work now that they retired?

I seem to recall reading something about a transition period.....

[Bandicoot]

i know this is probably unrealistic and doubt anything will be able to happen, but will there be any source of compensation for non-advanced members (that have posts and are proven to be not fake? such as myself )

[Waser Lave]

i know this is probably unrealistic and doubt anything will be able to happen, but will there be any source of compensation for non-advanced members (that have posts and are proven to be not fake? such as myself )

It was an issue beyond our control but I'm sure the admins will work something out.

[Strategist]

i know this is probably unrealistic and doubt anything will be able to happen, but will there be any source of compensation for non-advanced members (that have posts and are proven to be not fake? such as myself )

Lol