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What works and what is paused ยท Email is limited to account activation and password resets.

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#1 zeraa

zeraa
  • 0 posts

Posted 03 April 2012 - 09:53 PM

Hey i just joined i'm wondering why the validation didn't get sent? :( i can't find it in my email!

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    #2 Polyphony

    Polyphony
    • 50 posts

    Posted 03 April 2012 - 10:02 PM

    You can read this topic on the problems with validation e-mails right now: http://www.neocodex....ors-validating/

    Due to a number of issues with the site yet to still be repaired from our downtime, the forum validations are currently not being sent out.

    Now, we aren't going to disable the validation system as that will lead to (more) spammers getting through. If you are registered and stuck waiting for a validation email, please email:
    [email protected]

    Subject: Forum Validation
    Message: username: <the name you have registered>

    Make sure you email me from the email address associated with the account or the validation will be ignored.

    I'll be checking my emails every night and will validate everyone in batches, so there will be a delay in your validation however it will get done.

    Regards,
    Sou| Stea|er
    Neocodex Administration


    Anyways, welcome to the forums. I hope you have a good time within this community. Much friendlier than the neopets community I assure you. Posted Image

    #3 zeraa

    zeraa
    • 0 posts

    Posted 03 April 2012 - 10:07 PM

    Ok thanks! can a staff member verify my email please :)

    #4 Polyphony

    Polyphony
    • 50 posts

    Posted 03 April 2012 - 10:19 PM

    Send the e-mail to soul eater as directed in my quote to have it validated.


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