Hello guys. I just made this account just to respond. This is coolgirl. They froze my account "for my protection" because I logged in using my husband's computer (I'm already married and he'd never make me choose ) and they assume someone broke into my account. They are actually making it near impossible to get my account back despite the fact I was a premium member and bought NC fairly regularly. There's a chance my account is gone forever but I'm still trying to get it back. I just didn't want rumors going around that I was frozen for any other reason. Have a nice day
Oh wow, seriously?! Ugh I'm so sorry to hear that
And from what I've read they've gotten a bit better lately at returning accounts which were for their protection! Guess that might not true hahaha.. Maybe try sending in a new ticket? Since there are some good ticket responders and some who are.. well, cold and heartless and don't give a damn about you.
Good luck getting your account back!! Maybe I should stop logging in at places other than this computer, heheh...
Also, it'd be nice if they let users get refunds if their accounts aren't going to be returned That must suck if you bought loads of NC items and now they're gone!