55 replies to this topic

[ElBastardoVerde]

Yep, I've had to kick so many people out because they would do that and totally fuck up the machine. They're very sensitive instruments.

[Futurama]

Yep, I've had to kick so many people out because they would do that and totally fuck up the machine. They're very sensitive instruments.

Oh trust me, I know they're sensitive, I help out at the alley and fix them. Everything from pin jams, black outs, to actually taking parts off and back on.




-edit- One time a pin came down in the ball return and the ball came too, well the ball got knocked off the ball return and went under the approach....we had to take apart the approach to get the ball back. Let's just say we put boards on the sides of the ball return so that would never happen again.

Edited by Futurama, 01 August 2012 - 11:37 AM.

[ElBastardoVerde]

I never had a problem like that, but I did have to climb into the roof cause someone threw a bowling ball into it. Guys using a 6 pound childrens ball + throwing is really, really hard = lulz for me. and work.

[Futurama]

I never had a problem like that, but I did have to climb into the roof cause someone threw a bowling ball into it. Guys using a 6 pound childrens ball + throwing is really, really hard = lulz for me. and work.

Ahaha, if people do that in this bowling alley, well hell, they won't even have a chance to do that, if we see them even going to grab a 6 pound ball, we tell them you're not using that, those are for kids. (It's a family owned alley, not like Brunswick or shit) So yea, we can get away with a lot more customer service things than we would with a known company owning an alley.

[ElBastardoVerde]

The one I worked at was a family owned bowling alley also, but they let a lot of shit fly surprisingly. It sucked ass cause I had to sit there and listen to people bitch about problems that you can troubleshoot yourself, you know what I mean? Like adding/removing a bowler/fixing a strike, just basic stuff.

[Futurama]

The one I worked at was a family owned bowling alley also, but they let a lot of shit fly surprisingly. It sucked ass cause I had to sit there and listen to people bitch about problems that you can troubleshoot yourself, you know what I mean? Like adding/removing a bowler/fixing a strike, just basic stuff.

Ah the alley I bowl at/ help out at doesn't have automatic scoring, it's kind of cool though. It costs 10k per lane and the alley has 12 lanes. Eventually they're going to have to get it though, because it still has wood lanes and they're about ready to get taken out..probably another year or 2.

[idontknow951]

For the most part my job is really chill. They're usually come in, pay for their food, then leave. The dipshits are a minority, and it's usually the same people pulling the same annoying shit over and over again. But the thing that really annoys me (and the rest of my coworkers) is the fact that our cafe works with student affairs and student affairs pays us to give students certain things free every month if they present their ID cards. I guess they want to give students more incentives to buy ID cards. When they buy their ID cards they get a piece of paper that will list EVERYTHING they get free for the entire semester. And if they loose it, they can just go upstairs and get another from the student affairs office. But that's too much work. They will come in and ask us "what do we get free?" every single time they walk through the door. So I have to repeat the same shit hundreds of times. There's this guy who asks every single time he comes in. Why do I have to repeat the same 3 things to you every day for a month for you to get it?

But it gets worse. They will complain about the shit they get free. Like if I say "this month you get a free small coffee and a free small soda" and they'll say "BUT I DON'T DRINK COFFEE" well bitch don't get coffee then! Or they'll complain that we're not giving out something free this month that we gave out last month. "What? No chips?" NO. NO CHIPS. YOU'LL JUST HAVE TO PAY THE $1 FOR CHIPS THIS MONTH. Or they'll come in "I forgot to get my free stuff for last month, can I get it this month?" No. And they always try to switch it out for other shit. There's this one smelly toothless guy who always comes in at the end of the day when we've sold most of our fruit and complain that there's no bananas. And we'll tell him sorry they're sold out you'll have to try earlier in the day. Then he'll complain that apples hurt his (nonexistant) teeth and, he only eats bananas try to get us to give him a free poptart or a free candybar in exchange for the free fruit or coffee because he doesn't drink coffee. Like how the fuck are people going to bitch about FREE stuff?

Probably because it's free. Most people think you don't really care about free stuff, hence why it's free. I don't think they understand it doesn't work like that.

[WharfRat]

I won't complain too much but at my last job (Manager of a call center doing Tech Support for the largest mobile telephone company in the USA) I would constantly take escalations from customers who clearly don't have the ability to think. Most conversations were all very similar, occasionally I would have a good one. (Like when an older women refused to take her warranty replacement out of the box to test if it worked because she KNEW that it was not going to work and she needed a new phone of a different model. She proceeded to cry and bitch and curse at me for a good while when she finally took my name and employee ID and told me that she needed it because when she has her third heart attack from being overstressed at the cause of her defective phone and she drops dead, she wants her family to send me an invitation as I was going to be the reason she is no longer is on earth. She also wanted to make sure that my name and picture were going to go into all of the newspapers highlighting my poor character.)

Most idiot calls were people who had physically damaged their phones in some way (Cracked screen, water damage, etc.) and refused to believe that I would not send them a brand new $600 phone absolutely free. They all seem to have the same script too... "I have been a customer for x years and I pay $y/mo. I have z lines with your company and an extra w lines on my business account. If you don't send me a different phone right now, I'm going to cancel them all!"

Same story for people not wanting the same device as covered under warranty...

One of my favorite things to do if people caught me in a rough mood was the call their bluffs.
Them:"If I don't get a different model phone, I'm going to cancel my entire service right now!"
Me: "Okay, Mr./Mrs. Jones, I see that you have a $350 Early Termination Fee on each line at this time and 4 lines on your account. The total to cancel your service today will be $1400. Do you have a credit card available at this time?"

They always opted to have me send them the replacement phone... Some would say something like "Send me the phone for now and I'll cancel in the store tomorrow."
Me: "Well Mr./Mrs. Jones, because it is currently after 5PM EST, even if I sent you your replacement phone with overnight shipping, you will not be able to receive it until the day after tomorrow. If you plan to cancel service in store tomorrow there is no point in me shipping you a replacement, correct?"
Them: "Just ship the fucking phone! I'll figure it out later! *Click*

Sorry... this turned out longer than I anticipated but I like to recall getting revenge on customers too.

[Futurama]

I won't complain too much but at my last job (Manager of a call center doing Tech Support for the largest mobile telephone company in the USA) I would constantly take escalations from customers who clearly don't have the ability to think. Most conversations were all very similar, occasionally I would have a good one. (Like when an older women refused to take her warranty replacement out of the box to test if it worked because she KNEW that it was not going to work and she needed a new phone of a different model. She proceeded to cry and bitch and curse at me for a good while when she finally took my name and employee ID and told me that she needed it because when she has her third heart attack from being overstressed at the cause of her defective phone and she drops dead, she wants her family to send me an invitation as I was going to be the reason she is no longer is on earth. She also wanted to make sure that my name and picture were going to go into all of the newspapers highlighting my poor character.)

Most idiot calls were people who had physically damaged their phones in some way (Cracked screen, water damage, etc.) and refused to believe that I would not send them a brand new $600 phone absolutely free. They all seem to have the same script too... "I have been a customer for x years and I pay $y/mo. I have z lines with your company and an extra w lines on my business account. If you don't send me a different phone right now, I'm going to cancel them all!"

Same story for people not wanting the same device as covered under warranty...

One of my favorite things to do if people caught me in a rough mood was the call their bluffs.
Them:"If I don't get a different model phone, I'm going to cancel my entire service right now!"
Me: "Okay, Mr./Mrs. Jones, I see that you have a $350 Early Termination Fee on each line at this time and 4 lines on your account. The total to cancel your service today for your account will be $1400. Do you have a credit card available at this time?"

They always opted to have me send them the replacement phone... Some would say something like "Send me the phone for now and I'll cancel in the store tomorrow."
Me: "Well Mr./Mrs. Jones, because it is currently after 5PM EST, even if I sent you your replacement phone with overnight shipping, you will not be able to receive it until the day after tomorrow. If you plan to cancel service in store tomorrow there is no point in me shipping you a replacement, correct?"
Them: "Just ship the fucking phone! I'll figure it out later! *Click*

Sorry... this turned out longer than I anticipated but I like to recall getting revenge on customers too.

I wish I could be a manager to say stuff to customers like that. Just basically call out the customers on all their lies and make them look like idiots in front of everyone.

[Charli]

I worked as a cashier at michaels (the arts and crafts store) and we had a lot of shopping addicted regulars. like they were legit shopping addicts, they'd come in everyday, wander around for a couple hours and just picking up random stuff on sale. then they'd get to the register and after i told them the total was $300 they'd spend 30 minutes slowly going through their merchandise trying to figure out what they didn't "absolutely need". bitch you have 60 notepads from the dollar bin and 5 cat calenders, stfu. anyway, we closed at 9, 11 during the holidays. one night one of the regulars came in at 730. the store was empty that night other than her, so all the registers but mine were counted off early. since we only had one customer i asked if i could do the final walk around after i did the closing announcement. usually i have to stay up front so that when we tell customers we're closed and they need to check out, someone is there to check them out. but since there was only one customer it wouldn't be a problem.
anyway, my manager says sure and i run off to kick her out. she's checking out our like $40 paint brushes in fine arts when i go up and say (in my super sweet retail voice) "Excuse me ma'am, its 9:05 and we just closed. Can I help you find something or are you ready to check out?" Her back was to me when I started talking to her, and she never turned around to face me, but as soon as I said that her whole body tensed up. Her back straigtened, her grip on her cart visibly tightened, and I swear she grew a foot taller. And since she was a BIG woman to begin with (7 feet tall and broad, all muscle), I was pretty intimidated. I could tell she was upset, but I didnt know what to do so all i said was "Ma'am?" She didnt say a word she just grabbed her shopping cart, charged down the aisle, turned down the next one and headed for the door. Halfway accross the store she started hardcore cursing. Like crazy homeless person cursing. Just gibberish that didnt make sense. And she was throwing everything out of her cart so that when she got to the front it was empty.
My manager and one of the guys on the floor are at the front in front of the doors since you have to open them manually once we close. They see her coming and my manager tries to say something, and the other guy is like "let me take your cart ma'am" since we keep them inside. She keeps cursing and PUSHES HER CART THROUGH THE CLOSED SLIDING GLASS DOOR. I just started screaming, I couldnt help it I was so horrified. Everyone just stared at me after she left and my manager was just like "what did you say to her?!?!?"
anyway the glass is apparently made not to break (it was ripped off and fell to the ground and she just charged over it), people came to put it back in the morning, and she showed up a week later like nothing happened.

and then another time someone took a dirty packers shirt out of their laundry, turned it inside out, slapped one of our plain craft shirts stickers on it, and tried to return it. i was just like "ummm.... we don't sell these shirts... SOMEONE (stare at her) just put our sticker on this shirt."

Edited by Charli, 01 August 2012 - 11:38 PM.

[Futurama]

I hate when customers ask me where the ice is. Like really bitch? It's in the damn freezer. I swear I'm going to direct customers to the bottled water and tell them they have to freeze it.

[KnitsFire]

One of my friends was working yesterday and she witnesssed this happen to one of the other cashiers. Apparently we were really busy and one of the new girls was having a hard time dealing with the stress. She was trying to take her time (like we are told to do) so she doesn't mess up. All the people are getting angry because they have to wait while the rest of the cashiers are in their routine to just get ppl through. Well of course her (let's call her Candice) debit machine starts acting up on a particularily nasty couple. The woman keeps punching buttons instead of reading the screen and Candice pulls the card from the slot, twists the machine so it faces her to get everything in order. The woman apparently rips the card from her hand, throws it at Candice screaming "I'm sorry, but am I disrupting your mood? Because you're so f***ing slow that I would'nt be suprised if you're retarded". She then walks over to courtesy, demands to talk to a manager and, when the manager gets there, proceeds to scream at her on how the store shouldn't hire the retards just because they feel sorry for them. During all this the guy is apparently yelling profanities at Candice, who's crying up a storm, and telling her how she needs to learn how to do her job. The manager calls the guy up front, then explains to them that, even though they are customers, they cannot talk to any personel like that, and that they have to leave the store immeadiatly, with out their purchase. They leave in a huff and the rest of the store is silent. Candice is asked to take a half an hour to regain her composure.

[Maeghan]

New additions:

You close at 6. Someone comes in at 5:55 for a tour of the boarding facility. They stand and chat with your for 20 minutes about their precious dog and he cant have wheat products. Only vegan all natural treats. He has a slight limp in his leg, but it only bothers him when its between 75-80 degrees outside. BLAHBLAHBLAH. And I cant tell them to shut the fuck up and get out.

Or when you tell people you open at 6 am. And they say, "Oh well I start work at 6, do you think I can drop off every morning at 5:30 instead?"
LOLNOBITCH. We open at 6 in the morning. What do you want from me? Im not pushing my wake up time an extra 30 minutes earlier because of your schedule. Find somewhere else to keep your crazy ass dog.

[iargue]

How about the customers that come on the last day of the sale and go, "You have nothing that's on sale!!!" My answer always is, "You're here on the last day of the sale...a lot of people come within the first 2-3 days of the sale and our warehouse trucks are NOT coordinated with our sales. Your best bet is to come within' the first 2 days of the sale. Now, here's a rain check, truck will be here in 2 days." Their answer usually is, "What if I can't make it during the week only the weekend?" I wish I could just look at them and say stop being a lazy fuck, you don't work 24 hours a day.

Some people work 12 hour shifts and only have the weekend off?

Other people might even work the exact hours of the store. I know for me, its a pain in the ass to get lots of things done because stores are only open from 9-6 and those are my hours.


For my story.

I was working in a computer repair store, and a customer came in. I was working alone that day I greeted him and talked to him about his problem, and he had some problem that he wanted me to fix right there because he didn't trust anyone. This is the policy that no computer store has, because if they want you to fix it right there, they usually complain about the price "But it only took you five minutes", Well yeah, I spent 2,500 dollars on my fucking training, of course I know what to do. So the policy is to take the computer, do a diagnostic, and call them with a price of the repair. I told him that, and he instantly exploded. "THIS IS BECAUSE I'M BLACK ISN'T IT?" and slams his computer in the desk so hard that there are now dents in the desk. He then comes across the desk to were I am sitting, and I stand up. I'm 5' 11" and he is about 6'2" and very heavyset. Nonetheless I stand up, grab the phone, and tell him that if he doesn't leave I will call the police, and he starts yelling and cussing at me, and I repeat myself twice and then start to dial the number, and he grabs his computer (Which rattles, obviously broken) and leaves the store. He then sits out front in his car for over 30 minutes, at which point I lock the door and wait to see what he does, ready to call the police. Luckily he leaves, and we just have a nice dent to remind us of crazy people.


Oh, and he also yelled at me "Every store I've gone to has given me the same bullshit story". Yeah. Every store in the world has that policy, it's not because your black, its because you don't want ot pay.

[Scot]

Some people work 12 hour shifts and only have the weekend off?

Other people might even work the exact hours of the store. I know for me, its a pain in the ass to get lots of things done because stores are only open from 9-6 and those are my hours.


For my story.

I was working in a computer repair store, and a customer came in. I was working alone that day I greeted him and talked to him about his problem, and he had some problem that he wanted me to fix right there because he didn't trust anyone. This is the policy that no computer store has, because if they want you to fix it right there, they usually complain about the price "But it only took you five minutes", Well yeah, I spent 2,500 dollars on my fucking training, of course I know what to do. So the policy is to take the computer, do a diagnostic, and call them with a price of the repair. I told him that, and he instantly exploded. "THIS IS BECAUSE I'M BLACK ISN'T IT?" and slams his computer in the desk so hard that there are now dents in the desk. He then comes across the desk to were I am sitting, and I stand up. I'm 5' 11" and he is about 6'2" and very heavyset. Nonetheless I stand up, grab the phone, and tell him that if he doesn't leave I will call the police, and he starts yelling and cussing at me, and I repeat myself twice and then start to dial the number, and he grabs his computer (Which rattles, obviously broken) and leaves the store. He then sits out front in his car for over 30 minutes, at which point I lock the door and wait to see what he does, ready to call the police. Luckily he leaves, and we just have a nice dent to remind us of crazy people.


Oh, and he also yelled at me "Every store I've gone to has given me the same bullshit story". Yeah. Every store in the world has that policy, it's not because your black, its because you don't want ot pay.

Hahaha
niggers gonna nig

[Galadriel]

I've had too many. I've also had a few worst things customers have done. Story time!


So this lady comes into my store, she's always in there. She's a little on the coco side. Anyways, she asks to use the bathroom, I let her in as I'm supposed to when customers ask. I go back to stocking the daily stuff. About 30 minutes later I didn't hear/ see the door to the bathrooms open or close. I'm like...there's no way she's still in there. So I wait 5 more minutes, she finally comes out. About 5 minutes later my female manager comes out of the bathroom SCREAMING and I'm just standing there like what the fuck? I go and take a look...THERE'S SHIT EVERYWHERE. On the floor, mirror, walls, rim of the toilet. It's like the customer hit everything except the inside of the fucking toilet. We literally took 2 jugs of bleach and poured that shit EVERYWHERE. We all might have gotten high off the bleach, it's a possibility.


Now time for your stories!

I had a good long chuckle. Thank you.

[HannahElizabeth]

"Why would you want to go to that 3rd world country?" What the fuck?! How rude!?

To be honest, that made me laugh. It honestly says more about that ignorant guy than it does about England (a country to which he so obviously hasn't been to, nor so much as seen on television).

[gummis]

I use to work at a health museum and the worse people were the anti-abortionists that liked protesting cause we had fetuses in jars. Then the really strange people who would call and ask if we had John Dillinger's penis on display. I mean the closes thing we had was a scrotum with elephantitus, but no they wanted John Dillinger's wang. I also had one woman who came in with kids and lectured me for an hour on why it was immoral to have a condom collection out on display. We had a special display for woman's health that had silicon breasts with fake cysts and defects that females should look for when doing a breast self-examine and I'd get complaints from women who thought it was wrong that little boys got to feel up fake boobs, because they'll never grow up and have a girlfriend, right?

When I was a teen, I worked at a restaurant. On New Year's eve one year, my manager decided he was going to drop some acid. Later on in the evening, a boyfriend of one of our servers came in to wish his girlfriend a Happy New Year, for some reason this pissed off my manager and the two ended up in a fist fight. Needless to say, he got arrested and I never saw him again

[Norava]

I work for technical support, and I'll have people who call in and are roughly 500 days past their warranty and bitch about not getting phone support.

or they sat on their product and it broke, and it's our companies manufacturing defaults. Yeah, okay.

[Mishelle]

Today at work I had the unfortunate pleasure of dealing with some fresh out of highschool dipshits. They thought since they got free lunch in high school they'd get free lunch in college. I had to inform them "no, this isn't owned by the school district you don't get free lunches here unless the student union decides to give out free food. He goes on this tirade "BUT we're so hungry I thought palomar cared about us wahhhhh" and I'm like "this isn't owned by the college, its owned by Armark the food company so if you want something free I suggest you check out a club meeting or something" and then they say "what about just today can we get free food today" and I just glared at him until they left. I wanna go home.

[Futurama]

Today at work I had the unfortunate pleasure of dealing with some fresh out of highschool dipshits. They thought since they got free lunch in high school they'd get free lunch in college. I had to inform them "no, this isn't owned by the school district you don't get free lunches here unless the student union decides to give out free food. He goes on this tirade "BUT we're so hungry I thought palomar cared about us wahhhhh" and I'm like "this isn't owned by the college, its owned by Armark the food company so if you want something free I suggest you check out a club meeting or something" and then they say "what about just today can we get free food today" and I just glared at him until they left. I wanna go home.

You honestly should have said welcome to the real world now...where you take care of yourself.

[Elindoril]

You honestly should have said welcome to the real world now...where you take care of yourself.

They'd cry to their mommies.

[Futurama]

They'd cry to their mommies.

Where they going to go? To their dorm room and call her and cry? That's the one thing I hate about incoming freshman to college, they all try to act all "hip" and "cool", but when it comes to taking care of themselves they have no idea what the hell to do.

[Frizzle]

I deal with people who are infected with HIV/HEP C/Rabies who spit blood at me, try to punch me, have kicked my head whilst on the floor, and will try to stab me for no other reason than wearing a uniform. I sometimes think I'd much rather deal with pissy retail customers or over-zealous school kids.

[Mishelle]

Where they going to go? To their dorm room and call her and cry? That's the one thing I hate about incoming freshman to college, they all try to act all "hip" and "cool", but when it comes to taking care of themselves they have no idea what the hell to do.

It's not even a real college it's jr college. If they went to my college they'd shit bricks at the prices.