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Can anyone help me with this, please? Neopets won't open properly for me.


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6 replies to this topic

#1 iPlay

iPlay
  • 34 posts

Posted 07 May 2013 - 07:16 AM

I've attached a screenshot of what it looks like when I try to open Neopets on Chrome and Firefox (I downloaded this just to see if it was a browser issue). It won't load at all on IE.
I checked on isitdownrightnow.com as well as isitdownorjustme.com, and the site is fine, as I'm sure you all know. I tried using a couple of APs to check and they played fine too.

I don't know what's wrong. Maybe it's good this happened now, I have my finals and everything :lol2:  but it'll be over soon!

 

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    #2 Waser Lave

    Waser Lave
    • 25516 posts


    Users Awards

    Posted 07 May 2013 - 07:17 AM

    Try holding ctrl + pressing F5 on that page, or clear your browser cache in the browser settings.

    #3 iPlay

    iPlay
    • 34 posts

    Posted 07 May 2013 - 07:21 AM

    Thanks. I already tried those though :( No luck



    #4 Waser Lave

    Waser Lave
    • 25516 posts


    Users Awards

    Posted 07 May 2013 - 07:52 AM

    The only other thing I would think that's likely to cause that is just if your internet connection is a bit dodgy so it's unable to download the images. :/ It's usually caused by a corrupted cache.

    #5 iPlay

    iPlay
    • 34 posts

    Posted 07 May 2013 - 09:05 AM

    Any idea how to fix that?



    I also tried restarting my laptop, but that didn't do anything. Other websites with lots of images (like TDN, Neocodex, my homepage, email) seem to open just fine.



    #6 Thii

    Thii
    • 206 posts

    Posted 07 May 2013 - 10:40 AM

    It happens to me sometimes, so I just use the site like that for a while and it usually gets back to normal.

    Good Luck



    #7 iPlay

    iPlay
    • 34 posts

    Posted 07 May 2013 - 11:03 PM

    Sigh. I hope that works. Thank you, both :)



    Damn I think I'm IP banned. Does that last long? One of my scores got reviewed SSing.



    Wait, I can access my account just fine on my mobile 3G. I have no idea what's going on, and it occurs to me that I'm spending far too much energy thinking about it.



    It seems I fixed it! Here's a link that told me what to do, in case anyone needs it: http://social.techne...8-80cf211878d7/

    Upon troubleshooting, I got the error, DNS server not responding. I hadn't thought to do that earlier as all other sites were working fine and well, *guilty conscience* :p




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