10 replies to this topic

[touchtiff2]

My suspension just ended and I tried to log in but it won't take me anywhere. After waiting a very long time it just goes to the 'This page cannot be displayed' (I'm on IE)

 

I've went on my phone and used the mobile browser (safari) and I noticed that in the address bar, it tried to load /suspension and /silenced repeatedly. After a while Safari stops trying and it gives the error: Safari cannot open the page because too many redirects occurred. I guess that I was silenced and suspended at the same time

 

Can someone please help me with this? I've waited very long for an *unreasonable suspension (as most of the silences/suspensions on neopets are) and now I can't even get on. Once I try to log on I need to clear my cache/cookies in order to view the main page or visit anywhere else on neopets.

 

[Elindoril]

Other users have been similar issues. It's yet another problem with the site.

[touchtiff2]

Help page isn't even loading @_@

[Yung]

(I'm on IE)

 

Found part of your problem right there.

[touchtiff2]

Have to change browsers UGH

I've tried on safari as well. IE just didn't tell me what the problem was. But safari did

I don't even know which category to file the ticket under. I feel like account activation may be wrong but they wouldn't care enough to look at warnings/suspensions. And It's the weekend

[Elindoril]

And It's the weekend

It's the end of the weekend. They'll be back in the morning.

[Yung]

Have to change browsers UGH

I've tried on safari as well. IE just didn't tell me what the problem was. But safari did

I don't even know which category to file the ticket under. I feel like account activation may be wrong but they wouldn't care enough to look at warnings/suspensions. And It's the weekend

 

Account Activation is close enough of a related issue that should be fine.

 

For the record though use Chrome or at the very least FireFox.

[touchtiff2]

I've tried on over 4 browsers. There's nothing special about chrome or firefox that will fix this.

[Elindoril]

I've tried on over 4 browsers. There's nothing special about chrome or firefox that will fix this.

He's just saying you use bad browsers.

[Waser Lave]

I've tried on over 4 browsers. There's nothing special about chrome or firefox that will fix this.

I believe you need to submit a ticket. Somebody had the same issue here.

[anyab509]

Omg same thing is happening to me!

i hope they fix this!