2nd call in 2 days.
Here we go...
All him:
"hello, is that Mr. Kevin" (as you can probably guess, not my surname)
"I'm calling from world wide web server technical support, because you are using genuine windows (am I fuck) we can see you are getting an error messages sent to us"
"40% of your programs are not working"
"oh you're using windows 8" (No idea what windows 8 is)
"press the windows key, it's at the bottom left, next to which key, that's right the alt key" (by now I'd have hit him if this was in person)
"can you see search, programs and run?" (reinforcing my thoughts he knows nothing about windows 8)
ME: "no, windows 8 has a quickstart screen instead of a start menu"
Him "Oh..." *hangs up*
Wish I was still on windows 7 meant I could play for longer