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What works and what is paused · Email is limited to account activation and password resets.

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post maint. trouble logging in?


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#1 Turbo

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Posted 20 September 2014 - 07:08 AM

ok so maintenance ends,  i'm happy, i try to login, it says password is wrong, i'm sad.

i never type my password mozilla holds it for me.

i retype it and fail over and over...

 

i try password reset. it does not work it sends me to the validation page, every time i try to validate i get

 

this error when i hit the button "send that email!" after typing the captcha.

 

 

Forgot Password
 

red_oops.gif
Error: An unknown error occurred while trying to send the password reset request. Please try again, or visit the Help Centre.

 

 

i've waited a couple hours, tryed retyping password, ive waited a couple hours tried the captcha reset.

the account is till attached my my email. i did the email myself my usernames and that went through.

 

just wondering, any suggestions, anyone else having this problem?

 

or do i need to start the never ending ticket process...

thank you in advance for any help and your time.

let me know if i can give any added info to help.

 

tom



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    #2 Pavement

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    Posted 20 September 2014 - 07:11 AM

    My account stayed logged in after the maintenance. The site is hella slow though.



    #3 Eagles

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    Posted 20 September 2014 - 07:11 AM

    A lot of people have this problem. You just have to wait it out. They said they are working to fix the issue



    #4 jinq

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    Posted 20 September 2014 - 07:11 AM

    Where did it say the maintenance is over?

     

    Still keep getting password error on all my accounts


    Edited by jinq, 20 September 2014 - 07:12 AM.


    #5 Eagles

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    Posted 20 September 2014 - 07:12 AM

    If you check out their facebook page it says it should be fixed by tomorrow morning!



    #6 Turbo

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    Posted 20 September 2014 - 07:17 AM

    thank you. i'm deployed and lucky enough to have internet but its pretty slow... i try to avoid fb. youtube is a waste of time.

     

    again, thank you for the quick and helpfull responses



    #7 Devoid

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    Posted 20 September 2014 - 07:18 AM

    By tomorrow morning? oh man.



    #8 Eagles

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    Posted 20 September 2014 - 07:20 AM

    It's only one day. You will be okay :p



    #9 Wolfette

    Wolfette
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    Posted 20 September 2014 - 07:28 AM

    Ugh, thankfully I'm not the only one having a problem.  I kind of freaked out when all my accounts were saying bad password. O.o

     

    Oddly, I was able to log in late last night for a few moments to claim the avatar. 

     

    Ahh well, thank you for posting and lets hope it gets resolved quickly for us all. ^_^


    Edited by Wolfette, 20 September 2014 - 07:41 AM.


    #10 cuttingedge

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    Posted 20 September 2014 - 11:26 AM

    I was able to log in later today but I can't buy things from shops, I get an error message about how I've been lead to the wrong page...still kinks to be worked out I suppose!



    #11 Peaches

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    Posted 20 September 2014 - 01:46 PM

    I had the bad password problem for an entire day and it went away when I tried logging in this morning so you'll get there eventually  ^_^



    #12 Legitboi

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    Posted 22 September 2014 - 02:40 AM

    I had the bad password problem for an entire day and it went away when I tried logging in this morning so you'll get there eventually  ^_^

     

     

    same here.... i thought someone able to hack into my account but it is FAKE. LUCKY ME! :)




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