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Bought Advanced Membership TWICE, Abrosia won't give me Advanced features.

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9 replies to this topic

#1 inuteeth

inuteeth
  • 3 posts

Posted 09 January 2021 - 06:22 PM

Accidentally bought it twice but I don't really mind, I just have 2 months now haha. But I've uninstalled and did a clean install, made sure my history on my Chrome was cleared. Still nothing, can't choose advanced options.



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    #2 Nano

    Nano
    • a delicious kiwi

    • 325 posts

    Posted 09 January 2021 - 06:30 PM

    Doesn't look like you've been updated to the correct rank. :(



    #3 inuteeth

    inuteeth
    • 3 posts

    Posted 09 January 2021 - 06:35 PM

    Doesn't look like you've been updated to the correct rank. :(

     

    Yikes... I definitely paid.

     

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    #4 Nano

    Nano
    • a delicious kiwi

    • 325 posts

    Posted 09 January 2021 - 06:50 PM

    @Pyro699 should be able to help with this when he's free.


    Edited by Nano, 09 January 2021 - 06:51 PM.


    #5 inuteeth

    inuteeth
    • 3 posts

    Posted 09 January 2021 - 06:53 PM

    @Pyro699 should be able to help with this when he's free.

     

    Thanks so much, I appreciate the help. I'm not pressed at the moment, I'm just drawing while I wait.



    #6 Adam

    Adam
    • Coffee God

    • 4771 posts

    Posted 10 January 2021 - 12:55 AM

    I've manually updated your rank.



    #7 fragilehopes

    fragilehopes
    • 12 posts

    Posted 09 September 2021 - 03:45 AM

    Same problem. I've renewed my membership to advanced twice yesterday, but I'm still a regular member and can't use the advanced settings on Abrosia. I've had the advanced membership before without any problems.. 

     

     

    Attached Files


    Edited by fragilehopes, 09 September 2021 - 03:48 AM.


    #8 Adam

    Adam
    • Coffee God

    • 4771 posts

    Posted 09 September 2021 - 10:41 AM

    Same problem. I've renewed my membership to advanced twice yesterday, but I'm still a regular member and can't use the advanced settings on Abrosia. I've had the advanced membership before without any problems.. 

    Fixed :]



    #9 kn0030

    kn0030
    • 1 posts

    Posted 07 December 2021 - 03:43 AM

    I'm also experiencing difficulties. I took a break for a year and cannot find the pay button for my invoice. I could not buy membership from the shop, as I have a pending(expired) invoice, however I could get $4.99 of store credit.. which I sitll can't buy the membership with xD

     

    Thank you (:



    #10 KaibaSama

    KaibaSama
    • Weeaboo

    • 5640 posts

    Posted 07 December 2021 - 01:41 PM

    I'm also experiencing difficulties. I took a break for a year and cannot find the pay button for my invoice. I could not buy membership from the shop, as I have a pending(expired) invoice, however I could get $4.99 of store credit.. which I sitll can't buy the membership with xD

     

    Thank you (:

    Fixed, try your advanced purchase again. 





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