15 replies to this topic

[otherworld]

Been frozen recently for "scamming" which is untrue. I nkow their form thing is useless so i was wondering who to contact and is there anything ebtter to say than "I wasnt scamming".

[J03]

Mail JustinJ, he is the nicest guy. I was scammed out of like 20mill and my account when I was 14 which was 2 years ago and I got iced. After a few months I tried to get it back and wrote a crappy application, then he gave it back.

[moosejuice]

ya he helped me too. there was another board about something similar to this a little while ago

[otherworld]

erm do you know the exact email adress?

and thanks

[big_man213]

justinj email me back after i got frozen but i didn't get my account back maybe he doesn't like me that much but im going to give up on getting it back though.

[Jewbert]

Been frozen recently for "scamming" which is untrue. I nkow their form thing is useless so i was wondering who to contact and is there anything ebtter to say than "I wasnt scamming".

I got frozen either yesterday or the day before for "scamming" too which is total bullshit. I don't even know HOW to do that. All I ever did on the site was buy things for the pet thing.... hahah. What the barking hell. Gay shit. I emailed and stuff but Emily somebody said they weren't going to return my account. I didn't have -that- many points but I was still pissed because I didn't do anything to my knowledge.

[Jewbert]

Hmm brooke and otherworld that could well be because of contest team sadly. We were all iced a day or two ago due to scamming (my side account was the one that was apparently scammed though which is strange). And because I have recently given you guys prizes they must have extended it past the people giving np to me, but also who I gave to.

Scamming is the excuse they tend to use when they know something is not quite right on an account but they don't quite know what.

I have submitted a form for both my account and for the one that was apparently scammed, and hopefully, if they're nice enough to return the scammed account they *should* unfreeze the scammer account and then hopefully everyone else that was chain frozen.

This does NOT usually happen. TNT has become more and more broad with who they chain freeze to basically anyone who's had any contact in terms on giving or receiving neopoints in the past couple months. We thought after the last time they froze the contest team members that we'd be ok to try again with safer methods and such... but now I've found out they're freezing people that the contest account has given to, we'll have to reconsider what kind of future we have giving neopet prizes. I don't want to get people frozen for simply getting neopoints.
I am very very sorry that this has happened, I hope it will get sorted out soon but honestly, knowing how np staff usually respond, I don't see it likely to get our account's back.

If anyone else has been frozen in the past 2 days for scamming please tell me.

Yeah this is the email stuffs from them and me:

Sent: May 22 2007 14:27:41

How did I scam other users?? I do not know how to scam other people!
I would like to know how THAT happened.

[email protected] wrote:
Hello,

Thanks for your inquiry. Your account has been frozen for scamming
other users. This is strictly against the terms and conditions that you
agreed upon when you created your account. You can review our terms and
policies here: http://www.neopets.com/terms.phtml and here:
http://www.neopets.com/chatrules.phtml. Because you have violated our
terms and conditions we cannot return your account, Neopets, items or
anything else contained within that account.

If you have any other questions, don\'t forget to include the entire
text of this e-mail with your username clearly at the top. This will help
me better address your situation.


Emily T.
[email protected]

&&&&&&&& then this:

Hello,

Thanks for your e-mail. While we understand the importance of your
account, we are required to use the evidence that we have in our records.
Based on this evidence, we are unable to return this account to you.
It is your responsibility to make sure your account stays safe. Never
give out your passwords or personal information, and use common sense
when browsing the internet. If you are using a public access computer,
such as in your school or library, please remember to always logout of
your account. We are sorry, but we will not return this account.

If you have any other questions, don't forget to include the entire
text of this e-mail with your username clearly at the top. This will help
me better address your situation.

Emily T.


Pretty damn gay. I have never given out a password or made my account easily accessible. Those people are rude and they're bitches. Meh!

Edited by brookuslicious, 23 May 2007 - 10:11 PM.

[Jewbert]

No matter what they will ALWAYS send that same automated email in reply. you have to bug them a few more times before they'll even give you a personal reply. How did you get a response so soon though? Usually takes 2 weeks... or like what happened to me the last time, they didn't reply at all...

I have NO idea. I guess I got lucky or got an employee who had NOTHING else to do. Bwah.

[fruglemonkey]

Go to their offices and demand to see someone.

[otherworld]

I got the same email, but got one before that, whcih said i was scamming lol.

I had 3mil on that accoutn and a decent pet

dont worry about it though because its not your fault, I can quite easily make it back with help from some programs here

[Jenna]

Hmm brooke and otherworld that could well be because of contest team sadly. We were all iced a day or two ago due to scamming (my side account was the one that was apparently scammed though which is strange). And because I have recently given you guys prizes they must have extended it past the people giving np to me, but also who I gave to.

Scamming is the excuse they tend to use when they know something is not quite right on an account but they don't quite know what.

I have submitted a form for both my account and for the one that was apparently scammed, and hopefully, if they're nice enough to return the scammed account they *should* unfreeze the scammer account and then hopefully everyone else that was chain frozen.

This does NOT usually happen. TNT has become more and more broad with who they chain freeze to basically anyone who's had any contact in terms on giving or receiving neopoints in the past couple months. We thought after the last time they froze the contest team members that we'd be ok to try again with safer methods and such... but now I've found out they're freezing people that the contest account has given to, we'll have to reconsider what kind of future we have giving neopet prizes. I don't want to get people frozen for simply getting neopoints.
I am very very sorry that this has happened, I hope it will get sorted out soon but honestly, knowing how np staff usually respond, I don't see it likely to get our account's back.

If anyone else has been frozen in the past 2 days for scamming please tell me.

ahh thats what happened to contest winnings, man TNT is really ruining our fun. What do they care if people give there points away. Sorry about the personal message kit I didnt know til I read this what happened.

[moosejuice]

lol i was just scammed or cheated somehow. with one of those auction scams. not sure how it works. but either way lost 4 mil so damn

[otherworld]

items would probably work, but could take too mcuh effort


try calling your shop guild donation shop or something like that.

and to give out prizes, not sure

[otherworld]

fine didnt think it woulkd work


but I ahve seen laodfs of people with guild donation shops and not be frozne

perhaps send it in codestones lol

[Freystein]

Its happened to me before as well. TNT will find away to ban your account even if they don't have a reason. Unless your some one really popular(or high profile) I would just start over.

[J03]

Its happened to me before as well. TNT will find away to ban your account even if they don't have a reason. Unless your some one really popular(or high profile) I would just start over.

Yeah, and one time I had just transfered 120mill in ETS weapons with my cousin so that I could borrow a BGC ( back when 2 restocked and the price dropped from 400mill (non existant ) to 100mill ish? They iced me for scamming. Well justinj got my account back (they better!) because I told them to check out everything in their files and my IP and all and see that there were 2 different IP's. I was clearly not scamming.