No it does not mean your frozen. If you were frozen it would take you to a page saying you are frozen whether you typed your password correct or not. Just type in your username to forgot password then go look in ur email to make sure you are typing in the correct password.
i do..i typed it correctly for sure.. but still not work.. i typed my email..hope that neopets can give me" my password" but it said..there is no email in neopets file.. then i typed my account n send..hope neopets give me "my password" it said "password will be sent in 15 minutes" then i wwait about 1day..still no neopets reply's about my pass
what happened this? all is about 2days..still doesnt back to norm for me T.T