With a lot of the account request tickets the first reply you get back is an "automated one" and more often than not they do not even look at the query before doing a copy/paste from their manual.
Re-open the ticket .. explain AGAIN about lost emails, etc and sometimes that works.
I re-opend the same ticket 5 times and eventually got the PW supplied in the final ticket response from them ... so persistence can be the key.
Osuna
Member Since 07 Feb 2008Offline Mar 24 2019 06:57 AM


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