Hi guys. (I think this is my first "real" post? Hooray!)
In the past, my understanding of the way neopets worked was that a suspected cheater is frozen, and then their accounts sits there forever until the next purge (and even then, may not be purged). I was unfairly frozen about a week ago, and I submitted a ticket. The ticket's since received no reply, but my account has been purged. :I I guess that answers my ticket, at least.
Anybody else had this happen? It just seems very out of the ordinary for TNT.