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This is ridiculous. For the past 6+ months I've been getting a "Error: An unknown error occurred while trying to send the password reset request. Please try again, or visit the Help Centre." error when I attempt the Lost Password feature on the site. I can't open a ticket because I have to log in? Plus there's no e-mail support? Only thing I'm seeing is the legal department e-mail. What is this? It's practically a catch 22. I'm locked out of my account which mind you is 12 years old, with virtually no resolution in sight. So excuse me if I'm a little bit upset but this is very aggravating. I don't know what to do anymore or how to contact them.
Can someone give me some advice? I think I've been patient enough. 
