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What works and what is paused ยท Email is limited to account activation and password resets.

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Silver

Locked out of my own F'ing account. I have the previous passwords, email adressed, and adoption history.. but since I logged in over a year ago, they require my birthday. How the heck should I know what I randomly typed in? Or remember useless items that are on the account? If it's below 100k, of course I won't remember the items a year later. I call Bullshit TNT.
Aug 08 2012 10:10 AM
  • Tailwind's Photo
    Tailwind
    So tell them what accounts the pets were transferred from? It's not hard. :T
    Aug 08 2012 11:03 AM
  • Silver's Photo
    Silver
    I did. They said "they need a very specific list of details" to give the account back. Back in the day, all they needed was a former password. I suppose since Nickeldian took over, they got more strict with what they require.
    Aug 08 2012 11:25 AM
  • Mishelle's Photo
    Mishelle
    The same thing happened to me with one of my old sides. I wish they would get rid of that birthday crap.
    Aug 08 2012 11:41 AM